Legal Nurse Tip – Experience Isn’t All It’s Chalked Up to Be
I recently mentored a Certified Legal Nurse Consultant who had completed a project for an attorney. She confessed that she knowingly went down a rabbit trail and spent too much time screening the case. The result – she was uncomfortable billing for all of her hours. I asked her to describe her plan for solving this issue and her response was, “I guess I’ll just chalk this one up to experience.” That was exactly the WRONG THING TO SAY to me, especially because of the way she acted like this just happens all the time in business. I was all over that like a goose on a bug.