Are You Delivering Tiffany-Quality Service to Your Attorney-Clients?

The other day Tom and I went to purchase a new mattress. We thought it was time for a change and that a rainy afternoon was a good time to start looking. We’d already done our homework so we knew what we wanted. The first store we went into, the sole salesperson reluctantly left his seat at the counter only after we struggled in from the rain, shook off and folded our umbrellas. It was still two hours before closing according to the sign on the door, so I wondered if he figured we weren’t serious shoppers, although who else would be out in a hard rain? He answered our questions, let us roam about the store unattended and didn’t really try to sell us anything.

Videoconferencing Tips for Certified Legal Nurse Consultants

Congratulations to Stephanie Crawford, RN, BSN, CLNC for successfully using videoconferencing with her attorney-clients. She shared with me, “Even though I have a fondness for settling down with my records, a mug of coffee and wearing sweatpants… I wore my black suit for my first videoconference. It was a milestone accomplishment to step up to the big league lawyers and meet this attorney via webcam.”

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Legal Nurse Consultants – Just Try and Stump the Chump

One of you (curse you Red Baron!) called me on the fact that in a past blog, I talked about putting your computer (but not your spouse) to sleep to save money (and boot-up time) and be greener than your neighbor, but just two weeks ago I blogged about memory leaks and the need to turn your computer (but not your spouse) off to speed it up. Well, in the spirit of transparency and compatibility, I’d just like to say “Why can’t we all just get along?”

More Mammogram Guidelines for Legal Nurse Consultants – This Time with Research Behind Them

Earlier this month, the Journal of the American College of Radiology (JACR) published an article based on advice from the Society of Breast Imaging (SBI) and American College of Radiology (ACR) which contradicted the U.S. Preventative Services Task Force (PSTF) and stated that annual mammograms should indeed begin at age 40 and even earlier if you’re at risk. Unlike the PSTF’s earlier recommendations, the SBI/ACR based its recommendations on several different trials and studies.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Legal Nurse Consulting and ADD. Oh Look – There’s a Duck!

Guys are naturally adept at multitasking perhaps even better than women, as long as we only do one task at time. That being said, I love email as much as any Certified Legal Nurse Consultant out there. I think it’s a great way to communicate everything from the trivial and the routine to the important. I also love being able to sit down and concentrate on the project at hand (guy-multitasking) without interruption. I’ve read varying statistics on how long it takes the average person to refocus on a project after an interruption. These run anywhere from seven minutes (small interruption) to two days (earthshaking event like Oprah going off the air).

11 Business Lessons for Certified Legal Nurse Consultants from the Titanic

There’s a movie called Pirate Radio about the “offshore” radio stations that broadcast rock and roll and pop music into England. This movie has one of the best soundtracks I’ve heard in years and I asked Tom to put a copy in my Christmas stocking (I’m listening to it now). The movie is about the antics of one of the merry bands of radio pirates who floated on ships just outside of England’s territorial waters and blasted rock and roll music to the British public.

Success Strengths for Certified Legal Nurse Consultants: Intuitive Vision

Intuitive vision is about connecting with your imagination, paying attention, trusting, perhaps experimenting a little, and seeing where that takes you. You have the strength of intuitive vision. How often do you make a diagnosis even before the doctor does? You don’t need lab reports or X rays. How often have you not followed your “gut” and regretted it? You intuitively know what needs to be done. And you do it every day, day after day.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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