A CLNC® GWP

Like most women, I’m a sucker for a gift with purchase (GWP) at a makeup counter. I never met a GWP offer I could refuse, so I try to steer clear of the mall when I know they’re being offered. Tom’s been shopping with me so many times that if I forget to ask for my GWP, he’ll often pipe in before we close the transaction with “is there a gift with that?”

Are You Delivering Tiffany-Quality Service to Your Attorney-Clients?

The other day Tom and I went to purchase a new mattress. We thought it was time for a change and that a rainy afternoon was a good time to start looking. We’d already done our homework so we knew what we wanted. The first store we went into, the sole salesperson reluctantly left his seat at the counter only after we struggled in from the rain, shook off and folded our umbrellas. It was still two hours before closing according to the sign on the door, so I wondered if he figured we weren’t serious shoppers, although who else would be out in a hard rain? He answered our questions, let us roam about the store unattended and didn’t really try to sell us anything.

More Certified Legal Nurse Consultants Should Be Like Cinderella

Have you ever attended a social event or a networking function where you knew no one? Were you “out there,” introducing yourself and getting acquainted? Or were you a “wallflower” stuck like ivy against the wall in need of a bolder soul to drag you into the crowd?

5 Negotiation Strategies for Certified Legal Nurse Consultants

As registered nurses, we were trained to give and to take care of others. But to successfully manage your legal nurse consulting business you must also be a strong negotiator, willing to ask for what you want and what you need. As nurses, you’re not trained to negotiate, but luckily, you’re born negotiators even though you don’t necessarily think about it that way. You negotiate with patients about taking their meds. You negotiate with doctors to assure the appropriate medical orders are written for the patient. You negotiate with hospital administrators for safe staffing and delegation. You are always negotiating as a nurse and usually it’s for the benefit of someone other than yourself, although you also negotiate with the cafeteria to keep the food from killing you and you negotiate your way through shifts with issues that would make lesser mortals weep.

Videoconferencing Tips for Certified Legal Nurse Consultants

Congratulations to Stephanie Crawford, RN, BSN, CLNC for successfully using videoconferencing with her attorney-clients. She shared with me, “Even though I have a fondness for settling down with my records, a mug of coffee and wearing sweatpants… I wore my black suit for my first videoconference. It was a milestone accomplishment to step up to the big league lawyers and meet this attorney via webcam.”

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Legal Nurse Consultants – Just Try and Stump the Chump

One of you (curse you Red Baron!) called me on the fact that in a past blog, I talked about putting your computer (but not your spouse) to sleep to save money (and boot-up time) and be greener than your neighbor, but just two weeks ago I blogged about memory leaks and the need to turn your computer (but not your spouse) off to speed it up. Well, in the spirit of transparency and compatibility, I’d just like to say “Why can’t we all just get along?”

More Mammogram Guidelines for Legal Nurse Consultants – This Time with Research Behind Them

Earlier this month, the Journal of the American College of Radiology (JACR) published an article based on advice from the Society of Breast Imaging (SBI) and American College of Radiology (ACR) which contradicted the U.S. Preventative Services Task Force (PSTF) and stated that annual mammograms should indeed begin at age 40 and even earlier if you’re at risk. Unlike the PSTF’s earlier recommendations, the SBI/ACR based its recommendations on several different trials and studies.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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