Seasoned Certified Legal Nurse Consultants are smart enough to know what they don’t know and to know when to ask for help. My father (not a CLNC consultant) was a perfect example of this principle. He studied every project and hobby he took on, whether it was building a bookcase or playing golf. He knew what he didn’t know and was smarter because of it. He was a student for life up into his 80’s when he finally gave in and announced, “Vickie, I’m too busy. Stop buying me books.”
Archive for month: November, 2015
The more the attorney talks, the more likely you're going home with a case. Ask these three questions guaranteed to get attorneys talking:
Last weekend I had the opportunity to experience Mark Rothko: A Retrospective at the Museum of Fine Arts Houston (MFAH). The museum did an amazing job of pulling together more than 60 of Rothko’s paintings from all periods of his career showing different artistic styles culminating in the style he is best known for, abstract expressionism. There were works I’d never seen before and creations in styles I never knew that Rothko explored.
Recently I found myself making a difficult decision, and on reflection, recognized I wasn’t moving toward happiness as part of the decision-making process. I was instead moving toward the path of least resistance, one that would lead to the least level of dissatisfaction and stress. I wasn’t making the best decision, I was making the easiest. I resolved to instead choose happiness and openly embrace all of the challenges that go along with it.
Like many RNs in hospital jobs I can go without food, water or a bathroom break for long periods. However, electricity to run my various devices is a must-have. Nothing is worse when I’m traveling than to run out of electrical outlets. This happens to me in hotels, homes (my parents’, friends’, sister-in-law’s), offices and at the airport. The more I need to charge multiple devices, the less available (or convenient) power plugs there seem to be. And with both Vickie and me traveling, it seems like our laptops, iPhones and iPads all need charging at the same time, so my problem is compounded.
I just finished a mentoring call with a Certified Legal Nurse Consultant who broke five of my five rules you never want to break when seeking advice from a CLNC Mentor. Check out the five rules and how she broke each and every one of them:
Whether in your RN job or just living life, you’ve probably had the opportunity to interact with a dying person, one who’s opened up to you about some of their life’s regrets. I would wager any amount of money that the regrets voiced are along the lines of “I wish I had gone for what I really wanted” and nothing to do with mistakes made, rejections suffered or books left unread. True regrets are for opportunities and love lost to timidity, fear or laziness.
The Japanese own a concept called omoiyari which is best described as a combination of empathy and active sensitivity to others. When you express omoiyari, you are anticipating the needs and desires of another person on a fine-tuned level. In Japan omoiyari is cultural, so it is also pervasive in customer service.
When I mentor a new Certified Legal Nurse Consultant about how exhibiting at legal conferences is one of the best ways to obtain attorney-clients, I can almost always predict the response, “But Vickie, exhibiting is expensive!”
At the Friday evening reception before our Consultant 2.0 event with Stedman Graham, I was surprised how few Certified Legal Nurse Consultants initially approached Stedman – whether for a photo or to network. Many of them have worked on hundreds of cases, so I knew they had to be comfortable in business and networking situations. So what was up? The CLNC consultants were networking among themselves like crazy and the buzz in the ballroom validated they were capable of approaching just about anybody, including Stedman.