Tom's Tech Tips

Tom’s Tuesday Tech Tip: I’m Singing the New Computer Blues – But I’m Singing!

As comes the time for all Certified Legal Nurse Consultants, I’ve purchased a new laptop. It’s not quite the slim ultraslickbook that I wanted. In point of fact, it’s a 7 pound, 17” wide behemoth that barely fits into my rolling computer case and spans two tray tables when I’m sitting in steerage. But, it’s a powerful beast, blinding fast, has a solid state drive so it’s drop resistant and, since I chose Windows 7 versus Win8 is extremely stable.

My Most Memorable CLNC® Case

My Most Memorable CLNC® Case: Münchausen by Proxy

Over the years, I have become acquainted with the attorneys in one of my oldest attorney-client’s law firm. It’s a large multi-specialty firm. I always find out who the other attorneys in a firm are and contact them, just to introduce myself and let them know I’m working with one of their colleagues. Of course I let them know what I do as a Certified Legal Nurse Consultant and put a bug in their ear that they too can use my CLNC services. One of my most memorable cases came from working with an attorney in the family law department.

Victory Dance Your Way to CLNC® Success

On a trip to England my husband, Tom, and I visited Stratford-on-Avon, looking for the home of William Shakespeare. The historic center of town is small and easy to navigate. However, we couldn’t find anything that even resembled Shakespeare’s homestead. Resting against a wall, we opened our water bottles and looked once more at our map. At my insistence (since husbands don’t ask for directions), we stopped a passing pedestrian.

Tom’s Tuesday Tech Tip: Legal Nurse Consultants Should Duck, Duck and Go Now!

Search is a tricky thing and search engines are trickier. The major search engines consider your past searches and cookies whenever you do a search. This means that what you’ll find when doing research for your legal nurse consulting business is influenced by what you’ve found (and clicked on) in the past. For Certified Legal Nurse Consultants, this can limit your results. One search engine that doesn’t do this is called DuckDuckGo.com.

Get the Full Story as a Certified Legal Nurse Consultant

The medical record rarely tells the full story in a medical malpractice case. It often seems as though the healthcare team has forgotten the purpose of the medical record and is intent on hiding as many of the real events as possible. Some providers go out of their way to blatantly lie about an incident. In many cases, the electronic medical record and its limitations even encourages this practice. No wonder patients who are harmed from a hospital stay (considering that 20% of every patient suffers a preventable harm, there’s plenty of them) view litigation as their only recourse. Their own medical record is unlikely to spell out the truth of what really happened.

Acknowledge Your Unique Expertise for Power Positioning

As an RN, you come from an industry that shows scant respect for all you know and all you do. It’s a fact that consumers believe doctors make the big decisions. As a result, it’s doctors who get most of the credit. But you and I know that it is the nurse who has more patient interaction and invariably knows more about what’s really going on with the patient. And it pays substantially to convince attorneys of this fact.

Tom's Tech Tips

Tom’s Tuesday Tech Tip: Locking a Document’s Viewing Settings in MS Word

I like to create, edit and view my Word documents at “Page Width.” For those Certified Legal Nurse Consultants who haven’t found that setting, you simply click on the “View” tab, then “Zoom” and then onto the button next to “Page Width.” That makes a document big enough to see, like this:

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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