Many of you will recognize that phrase from Vickie’s Wall Street Journal Bestseller Inside Every Woman. As a CLNC consultant you need to be agile. The same need extends to your computer accessories. Here’s something new. It’s the Targus 4-port USB Bend-a-Hub.
Purchasing any service or product is an emotional event. A customer buys not primarily to own the item or have the service, but to meet emotional needs: to seek comfort, reduce stress, fulfill social needs, achieve something significant, change status or lifestyle or even invest in the future.
I don’t know about your husband (or wife), but mine is a creature of habits. Some good, some bad and some just…
I have been asked whether CLNC consultants should encrypt the data on the computers they use for their legal nurse consulting businesses. My previous answer, if you remember, was an unequivocal “it depends.” It depends on your needs and on the sophistication of your computer skills. To that end, I suggested using some version of Microsoft’s “Bitlocker” program depending upon the operating system you may be running (Windows Vista Ultimate or Windows 7). If you were running XP or lesser versions of Vista, I suggested an add-on program called TrueCrypt, a free download, that will allow you to encrypt your entire hard drive or a portion thereof. These processes still work.
The more you use your computer in your legal nurse consulting business, the higher the chance that one of your data types will become associated with a program other than the one you want to use to open it. What I mean by this is that your songs may start opening with Windows Media Player instead of your trusty iTunes. Your legal nurse consulting reports created in Word might start opening in Wordpad or your photos may open with some editor you downloaded from the Web instead of Photoshop Elements or Microsoft Office Picture Manager.
During my career as an ICU nurse, I was always looking for ways to better myself. I took and passed the CCRN exam, but to my dismay I received no recognition for this accomplishment. I tried management and found that I was working more hours and getting paid less than the nurses on my unit. Then something happened that changed my career. I tore a ligament in my hand while restraining a patient. I could no longer lift anything over 25 pounds. I was devastated. My ICU nursing career was over. I spent one and half years on light duty and was told that I had to find a different job or the hospital would settle with me. After months of searching, I landed a job in IT as a clinical analyst.
I’ve stayed in a lot of hotels during my travels. Everything from Ramadas to Mandarin Orientals with more than a few Hiltons, Hyatts, Marriotts and the occasional Peninsula in between. As a result I’ve become quite jaded concerning hotel services. On a recent trip to Austin, Texas, I was stunned by the service at our hotel, the Four Seasons. The staff did much more than just meet requests, they seemed to anticipate every need. It started with the bellman who offered to find additional luggage stands. Then it was the waiter who, after I asked for the check and told him we needed to get to the airport, he offered to call a cab for us.
Every Certified Legal Nurse Consultant running a variation of Windows probably has at least one program that, instead of opening up to a full-screen view, pops up in a smaller window, a portion of a window or is just a quarter of its normal size. You then click it to full-size, do your work and when you’re done, close the program. Next time you open it that same day, it comes up full-size, or not. The next time you open it after a restart of your computer, it opens full-size, or not. Therein lies the rub, it’s not consistent, at least not as consistent as your other Windows programs.
Microsoft Outlook is probably the most widely used and accepted email client throughout the U.S. Many law firms choose Outlook for their attorneys’ email clients. If you’re a CLNC consultant and Outlook is your own email client, you have a unique opportunity to create what is known as a vCard for your legal nurse consulting business.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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