I recently mentored a CLNC student, Joanne, who shared that she was terrified of contacting and interviewing with attorneys. A few probing questions got to the heart of the fear. “I’ve spent 30 years being invisible at the hospital with no one listening to me or respecting what I have to say about patients. Now I’m supposed to walk into an attorney’s office and suddenly feel good about selling myself.”
I choose to step into the world of success because I don’t enjoy the alternative. I like my success wicked, that is exaggerated and unprecedented. If you choose to step into the world of success in your CLNC business, there will be days you’ll feel like you’re in the Hunger Games where:
That’s a great question, and I was just about to get to that. I’m a great believer in lists and outlines. Many of my CLNC amigos use the convenient automatic outline and bulleted/numbered list function in Microsoft Word to create reports for their attorney-clients. When you’re creating or editing a list, the handy Tab button allows you to decrease a bullet or drop an outline level (or increase a level if you use Shift-Tab). It’s a fast and furious way to organize your data and your thinking.
I just critiqued a report from a legal nurse consultant. It was obvious she had a lot of expertise to offer the attorney-client and that she had done her research. The problem: the noise factor was so high that I knew the attorney would likely miss the important message. She was all over the map, with thoughts written down at random. No logical sequence of analysis and no conclusion.
A CEO of another company just called to thank me for doing business with her. We were on the phone together less than two minutes. She runs one of Houston’s largest woman-owned companies so I know she’s busy. Time invested – two minutes. Payoff – priceless.
Texting and driving is never a good idea. In fact, it’s becoming illegal in more and more states. It’s illegal where I live and, that being Texas, is probably a capital offense (and if it isn’t, it should be).
I’m about to hit the road again for the fall season of CLNC 6-Day Certification Seminars. Even though I must confess when I’m at home I enjoy my personal “Tower of Whipped Cream Terror” I find that when I’m at home it’s easier to maintain my healthy habits than when I’m on the road.
I’m a big fan of data. As an entrepreneur, one of the lessons I’ve learned is that what gets measured gets done, or at least gets analyzed. Whether you’re running a legal nurse consulting business or selling cupcakes, data helps you to run and manage your business and you can’t run a business without data. But a big mistake I see people making is not putting brain power into the data analysis once it’s collected. Data doesn’t mean anything if it’s not interpreted properly.
Unlike death and taxes, losing your smartphone or tablet isn’t inevitable, but may be likely. A CLNC consultant may put her device down at a crowded reception full of attorney-prospects or while exhibiting her legal nurse consulting business at a legal conference or it may just fall out of her purse/pocket without her knowing it. Once you survive the initial panic after realizing that it’s gone, the first thing you should do, if it’s a phone, is call it to see if you hear it ringing (or to see if someone answers). The second thing you should do is assume that it’s gone for good. If you subscribe to a service such as “Where the *#$% is my iPhone” try and locate it that way, but remember that every minute you spend searching for that device gives the miscreant who has it a better chance of hacking your life.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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