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Year: 2010

Ask Vickie: When to Call for CLNC® Subcontractors

I am learning how to breathe again. You will never believe what happened. I called an attorney’s office last week to get an appointment. I spoke with a receptionist who accidentally sent the attorney-prospect a note saying I needed a consult for a medical malpractice case. He called me and left a message giving me his direct number. So when I heard his message I couldn’t pass up the opportunity. I returned his call, got him on the phone and explained that I was a Certified Legal Nurse Consultant and explained the CLNC® services I could offer. His firm had just lost their legal nurse consultant. He asked me to come and make a presentation. So I am going to knock this out of the park.

2 Minutes to Success

To have a better relationship, a better CLNC® business or a better life, often all you have to do is be willing to invest in the smallest of ways. Invest today to ensure your comfort tomorrow. Stop the insanity, i.e. all the excuses for why you can’t, won’t or shouldn’t do something. Today is the day to commit to one small action.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: The Best Christmas Gift Ever for Myself and Hopefully for Certified Legal Nurse Consultants

Christmas was just three days ago (it’s hard to believe that there’s only 362 shopping days until the next one) and many of you are probably still digging out from under mountains of discarded wrapping paper, cardboard boxes and all the various flotsam and jetsam leftovers after Christmas. Vickie and I have moved toward simplicity — with music and books being our primary gifts to each other.

When Your Attorney-Client Asks You the Time, Don’t Tell Him How to Build a Watch

Over the years I’ve run into students at my CLNC® Certification Programs who can’t easily answer a simple question. When you ask them what time it is, they proceed to tell you how to build a watch before they can say “It’s 11:15.” When this happens I want to shout, “Objection, non-responsive!” in the middle of a long, obviously rambling answer that has nothing to do with what I’ve asked them. I’m sure you all know someone like this. Hopefully that person’s not you.

The ability to “answer the question asked” is a quality successful Certified Legal Nurse Consultants must possess. Attorneys are crazy-busy people and don’t have the time to listen to unnecessary details or rambling communications. Attorneys are like the police on the old Dragnet TV series: they want “The facts ma’am, just the facts.” The next time you’re in an interview with an attorney-prospect and he says “Tell me about yourself” he’s not asking you to regurgitate your autobiography; he really wants to know what you’re going to do to help him win his cases.

If you veer off, even just occasionally, start today to retrain the way you think.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: What I Really Want for Festivus and for Certified Legal Nurse Consultants (the Rest of Us)

This year is almost over and there have been a lot of advances in the tech world. Computers are faster, bigger and smaller and Windows® 7 works better than anyone expected. Pocket cameras are better than ever. Smart phones do everything but shop and cook for us. But there’s still a lot of technology advances to be made that I think will improve our lives. I want to end the year with my personal tech wish list for 2011 and hope that some of you Certified Legal Nurse Consultants share a few of these wanton desires with me:

Tom’s Tuesday Tech Tip: Useless or Fun Computer Accessories for Legal Nurse Consultants?

I love reading about new computer accessories so that I can share new discoveries with my CLNC® amigos. Other than Vickie, computer accessories are my sole vice. Like probably every Certified Legal Nurse Consultant out there, the workspace on my desk and around my monitor is decorated with toys and clutter. I’ve got a talking Kin g Julian from Burger King (who reminds me that “I’ve got to move it, move it!”), several Jack-in-the-Box “Jack” heads, photos of Vickie and ME, friends, family and past-NACLNC® conference Top Tens and Tomentary™s, the odd screw or other connector from projects I’m sort of working on and lots of stickies with my reminders of the things I’ve got to move them, move them. If there is a pattern in the chaos, I haven’t discovered it yet.

Every Certified Legal Nurse Consultant Needs Business Advice (Sometimes)

Every Certified Legal Nurse Consultant Needs Business Advice (Sometimes)

As a Certified Legal Nurse Consultant, you have an experienced team of CLNC® Mentors available to offer you business advice when you need it. Having this team of powerful and experienced CLNC® Mentors is every CLNC® consultant’s favorite benefit of membership in the National Alliance of Certified Legal Nurse Consultants.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Patch the Patches on Your Legal Nurse Consulting Business’s Computer

The Internet has brought an age of convenience for Certified Legal Nurse Consultants. It gives you the ability to market and research that is unparalleled in history. With that opportunity comes some danger and today, one of the safest forms of communicating with attorney-clients has been turned against us. Documents created in the super-hand portable document format (PDF) used to be the safest form of sharing documents. Everyone could open them, read them safely and we’d all see the document exactly as its creator intended. Life with PDFs was good.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Certified Legal Nurse Consultants: Time to Start Practicing Safer Wireless Surfing

I spend a lot of time in airports. Sometimes it seems that the actual flying is the shortest part of the trip. The greater amount of time is spent getting to the airport, passing through the body-cavity checks and double-TSA pat-downs (I’m a sucker for the pat-downs). Then there’s looking for the closest Starbucks®, food (preferably Popeye’s Chicken) and restrooms (in that order). Eventually I find myself sitting in the airline’s lounge chowing down on free drinks and peanuts or sitting on the floor outside the gate with the rest of the steerage passengers I boot up my laptop and log onto the closest free Wi-Fi signal I can find. Here’s a savvy geek-traveler trip – look for the largest airline club. They often have free Wi-Fi for their members and you can soak up some of the over-flow/leakage just by sitting outside their lounge with your wireless card switched on and sponging off their service.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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