Attorneys Are Like a Fat Pile of Medical Records – Here’s What to Do About That

Attorneys Are Like a Fat Pile of Medical Records – Here’s What to Do About That

Some attorneys are like a fat pile of medical records. The truth is in there – somewhere. When they talk, it’s not enough to listen. You’ve got to read between the lines of what they say to get to what they really mean, need and most of all, want. They’re not purposely obtuse, they just keep things close to their chest, while still playing the game.

Legal Nurse Tip – Experience Isn’t All It’s Chalked Up to Be

Legal Nurse Tip – Experience Isn’t All It’s Chalked Up to Be

I recently mentored a Certified Legal Nurse Consultant who had completed a project for an attorney. She confessed that she knowingly went down a rabbit trail and spent too much time screening the case. The result – she was uncomfortable billing for all of her hours. I asked her to describe her plan for solving this issue and her response was, “I guess I’ll just chalk this one up to experience.” That was exactly the WRONG THING TO SAY to me, especially because of the way she acted like this just happens all the time in business. I was all over that like a goose on a bug.

Video on How Certified Legal Nurse Consultants Are Communicating with Attorneys During the COVID-19 Pandemic

How Certified Legal Nurse Consultants Are Communicating with Attorneys During the COVID-19 Pandemic

While many Certified Legal Nurse Consultants and attorneys are still on COVID-19 lockdown, it’s even more important than ever to communicate with your clients. The courts may be closed, but attorneys are still getting new cases, working on existing cases and advancing the discovery process on all of their cases. And they need to hear from you as the CLNC® consultant during the COVID-19 pandemic.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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