My Most Memorable CLNC® Case

My Most Memorable CLNC® Case: We Did the Case for Free and Everyone Was a Winner

While attending the NACLNC® Conference I was reminded to keep marketing even when I have cases. Vickie’s conferences always get me motivated and ready to go! When I got home still revved up, my thoughts turned to how to get our CLNC® business on more attorney’s radars. I started hearing on the news about one of our local DA offices. This DA seemed to attract a lot of media attention. The idea hit me that maybe we could help! I talked with my partner, JoAnn, about volunteering to do a case. Giving back to our community would benefit the DA’s office and we would continue to build our CLNC® skills.

I contacted their office and was able to talk with the assistant DA and set an appointment. He referred me to another attorney in the office who was working on a child abuse case. That attorney was open to us assisting, but the abuse case she had at the time was going to trial in the next few days. She appreciated the information and extra references we were able to quickly provide to her.

I continued to email the assistant DA and a few months later he asked if we would be willing to look at an elder abuse case. I didn’t get off the phone until we had an appointment set. JoAnn, along with Lisa, one of our subcontractors, and I went to the meeting prepared to meet with more than one attorney just like Vickie teaches and she is so right! The meeting consisted of two attorneys, an investigator and three other staff members. We received an overview of the case and documented the issues and the crucial dates and times. The three of us poured over the large volume of medical records.

We completed our case analysis and met back with the legal team. We explained disease processes, side effects of medications, interpreted lab results and educated them on how all of these issues could affect a person’s cognitive abilities, especially in the elderly. We had made special note of the specific dates and times they were most interested in and how we found those times correlated with certain medications, illnesses, behavior, family visits, bill paying history and signing of important legal documents.

The DA staff was stunned and asked us to produce a written report. I wrote a detailed summary along with a chronology that allowed the attorney to quickly reference the information we had provided and what part of their documents it correlated with.

The DA staff expressed appreciation in a letter which read:

Your analysis provided a chronology of medical problems observed with the victim, treatments, as well as a list of drugs prescribed and administered to the victim. The chronology provided insight, in lay terms, of the medical condition and critical points in time. Your examination of the medical records, as well as the analysis you prepared, provided insight that would have not been available to investigators trying to make sense of the voluminous and complex records involved. In addition, your analysis of the drugs administered to the victim provided a much better understanding of the probable lucidity of the victim at critical points in time.

They also told us that the results of our assistance on the case “were decisive in obtaining convictions on the suspects involved.”

Our one case has changed the way this office handles all their cases! We originally contacted the DA’s office because we wanted to give back to the community and obtain experience analyzing cases and writing reports. What we achieved was much more − we helped to vindicate the victim, assisted the legal staff, gained invaluable experience and helped improve the process of obtaining conviction of the suspect(s) for the next victim!

This one case analysis provided the DA’s office with an understanding of the many benefits of having CLNC® consultants on their cases. You can imagine our delight when we were told “the DA is appreciative of your work and would like to retain your services in similar future cases.”

Guest Blogger Profile

Cheryl Garrison RN, CEN, SANE, CLNC has more than 20 years of nursing experience. She is co-founder of Class Act Consulting Services, LLC in Kansas and specializes in emergency and abuse cases.

P.S. Comment to congratulate Cheryl and to share your most memorable CLNC® case.

6 thoughts on “My Most Memorable CLNC® Case: We Did the Case for Free and Everyone Was a Winner

  1. Congratulations Cheryl, to you and your team! What an awesome service you all have provided to the DA. Your story is inspiring to me because I intend on marketing to the DA’s office after the newly elected DA gets settled in. You have provided some specifics that can be shared with them as an example of the benefits of using CLNC® consultants. Way to go!

  2. Cheryl, I really appreciate what you and your team have done, and you have inspired me to do something similar. I recently graduated from the CLNC® Certification Program. What you did was an investment, and it looks like it is paying off, or will soon. Congratulations! Great thinking!

  3. Cheryl, way to go! You are a terrific example to the Legal Nursing Community.
    Giving your time and experience is priceless. Thank you for sharing your story; it not only is inspiring and motivating, but it’s touching as well. Good luck to you and your group. Many Blessings.

  4. Congratulations, Mom!! I’m so proud of you! You are so intelligent and get what you do! An inspiration for many!! Lots of love and have a blast on your cruise!

  5. Congratulations, Cheryl! How so very exciting. Even though I don’t know you, I am still so proud of you and your partners. All the best to you, and a Merry Christmas and a safe and prosperous New Year.

  6. Thank you for sharing your success story. I just received a call yesterday and am meeting with an attorney. She said she has two cases and she wants to see how I can help her. Very exciting! To everyone a successful 2013!! Way to go Cheryl and team − you guys really sound like you have it together. Keep up the good work and please continue to share your success.

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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