People often ask me: “Vickie, of the places you’ve been, what is your all-time favorite trip?” I’m not a fan of this question because every trip is a favorite in its own way. My response has been the same for years: “If I can only pick one, it would have to be Nepal.” Nepal was my first expedition, so I felt daring, rugged and adventurous. I also fell in love with the incredible contrasts there.
Between mentoring Certified Legal Nurse Consultants and managing 23 employees, the expression “more sack, less yack” resonates with me. A CLNC consultant I have mentored numerous times highlights the importance of knowing when it’s time to stop talking and time to get in motion and start doing. She is full of good intentions and plenty of ideas, but falls short in the execution department.
Congratulations to Shari Diorio, RN, BSN, CLNC who received her first cases at the CLNC® 6-Day Certification Seminar in Las Vegas. Watch Shari tell her story of how she received cases from two different attorneys, the first literally just before the CLNC® Certification Exam started and the second just after, while she was at the reception!
Last night I roasted a chicken for dinner and Tom declared that it was the best roast chicken he’d ever eaten. Even I had to admit it was darned good. But I didn’t set out to roast a superlative chicken; I set out to make a quick and easy dinner. So how did I get to superlative? Easy. Cooking, like legal nurse consulting, starts with the right tools. The right tools, whether it’s my favorite antique cast iron roasting pan or your CLNC® Certification Program, can enhance even the most inexperienced person’s abilities. The right tools make me a better cook and they can make you a better Certified Legal Nurse Consultant.
My staff at LegalNurse.com are strong, opinionated and sometimes even mouthy – just the way I like them. When we hire a new employee I sometimes notice that at first they’re reluctant to give an opinion that’s different from the majority of the outspoken. They are often a little slow to speak up and when they do it’s obvious they’re just tagging onto the others. It’s like the new person is afraid to get off the fence and jump down onto either side until they know what side everybody else is on. Here in Texas, if you’re sitting on a fence in a pasture full of longhorn cattle that may be a good idea. But when you’re in my conference room, it’s not a tactic for success with me or with the rest of the staff.
I’ve just returned from what Tom and I call our Great Christmas Migration. Every year over Christmas and New Year’s we crisscross the country visiting family and friends, and then we close out the year with renewal time for just the two of us. On one flight, after putting away our electronics and during the landing pattern, I was catching up on my reading. I was struck by an article on the Great Migrations in the November, 2010 issue of National Geographic Magazine. The article spoke to the way migrating animals become so focused on their mission that they pass up the opportunity to eat. It mentioned one of my least favorite birds, the Arctic Tern. Remembering being attacked by them in Iceland, I talk about them in the video below.
I am learning how to breathe again. You will never believe what happened. I called an attorney’s office last week to get an appointment. I spoke with a receptionist who accidentally sent the attorney-prospect a note saying I needed a consult for a medical malpractice case. He called me and left a message giving me his direct number. So when I heard his message I couldn’t pass up the opportunity. I returned his call, got him on the phone and explained that I was a Certified Legal Nurse Consultant and explained the CLNC® services I could offer. His firm had just lost their legal nurse consultant. He asked me to come and make a presentation. So I am going to knock this out of the park.
The weather has finally turned to fall here in Houston. This means that for a too-short period of time, those summer days of 104+ degrees are gone. Our recent mornings have been in the low 60’s, what we currently consider “crisp.” Morning is my favorite time and Tom and I are out well before the sun comes up for a walk around our “hood.” This morning was a little extra crisp so I went to get a light jacket and also noticed my hiking gear, my arctic gear, my rain gear and even my diving gear.
Marketing is one of the simplest subjects you will ever study. So, why do some people fail miserably at it? Because they just don’t do it.
Tammie Clarke-Heller RN, BSN, CLNC dropped by our CLNC® Certification Program for the post-exam reception in Philly to share her success story with me and the new Certified Legal Nurse Consultant graduates.
In this video she shares how saying “Yes!” to a single opportunity jumpstarted her CLNC® business.
Congratulations Tammie!
Success Is Inside!
P.S. Read more CLNC Success Stories and send your CLNC Success Story to [email protected].
P.P.S. Comment to congratulate Tammie on her CLNC® success.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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