Two minimum qualifications for becoming a Certified Legal Nurse Consultant include being an objective evaluator and a bold advisor. In this video, Certified Legal Nurse Consultant Robert Malaer, RN, MSN, CLCP, CALM, CLNC, demonstrates how he earned the trust of a plaintiff attorney by exhibiting these two core qualifications.
The attorney asked Robert to review the remainder of the medical records. Robert did so and his opinion was the same. Despite Robert’s adverse opinion, the attorney then elected to attend a mediation session and in that session concluded that Robert’s initial assessment of the case was spot on. The attorney called Robert to thank him for his frank opinion and for eliminating future expenses on this nonmeritorious case.
Robert’s bold and objective advice solidified the business relationship and gained Robert the attorney’s trust plus referrals to more attorneys. His attorney-client knows he can count on Robert’s professional and honest opinion. And that’s exactly why the attorney continues to hire Robert as a Certified Legal Nurse Consultant for his cases. Congratulations Robert!
Success Is Yours!
P.S. Comment and share whether you’re bold in advising attorneys on the merits of a case.