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Your Attorney-Client’s Problems Happen to be Your Problems Too – Whether You Want Them to be or Not

No matter what business you’re in, business comes with customers and customers come with problems. I’ve heard just about every problem under the sun and sometimes my staff are quick to point out that certain customer problems are not our fault or our problem. For example, sometimes a nurse is having a technological problem because she’s not experienced with computers, doesn’t have the necessary software, or doesn’t have administrative rights to install or upgrade that software.

Don’t Make Me Repeat Myself – Again!

ICU nurses are good at a lot of things – one of which is giving orders in times of crisis. That ability has helped me feel quite at ease giving directives as the CEO of my legal nurse consulting business. I hire and prefer people who are comfortable with disagreeing with me. I do not like working with, nor does LegalNurse.com benefit from “yes” people. But once a decision is final my staff is also great at not making me repeat myself. Of course no decision is ever final until they’ve all had their say. Then it’s really final.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Certified Legal Nurse Consultants – Put Down the Phone and Text!

For some Certified Legal Nurse Consultants texting is a primary method of communication with CLNC® subcontractors, attorney-clients and friends. Myself, I’m more likely to pick up the phone and call you or send you an email than I am to text you. I think texting is a great way to communicate but when I text there’s nothing I hate more than getting involved with a “last worder.” You know what I’m talking about. Someone to whom you text “thank you” and they immediately text back “No problem.” They always have to have the last word. As you’ve probably discovered, they exist in the email world too. Short of saying “Siri, tell her to STOP IT NOW!” the only way to put an end to their relentless chain of texts and emails is to go “radio silent,” stop engaging and wait for them to text themselves out (or find another victim).

CLNC® Success Story: Certified Legal Nurse Consultant Shares Her Elevator Expertise

CLNC® Success Story: Certified Legal Nurse Consultant Shares Her Elevator Expertise

Dorene Goldstein, RNC, CLNC, of Goldstein Nurse Consultants, Inc. shares how she successfully marketed her legal nurse consulting services to an unconventional market. As you watch and listen to Dorene talk about the ups and downs of the elevator business you’ll learn how she got into one of the biggest elevator companies in the world. She’ll also share why you might not want to dance in an elevator, ever.

Are You Networking or Just Showing Up for Breakfast?

Every Wednesday there’s a networking group that gathers in the meeting space above our gym. Every Wednesday I see the same 12 people. Every Wednesday they have a nice breakfast, network and then head to work, just about the same time I’m finishing up my workout and heading home to rev up my own day.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip on Friday: If You Can Read This It’s Not Too Late – But Next Week It Might Be… Don’t Let This Tech Tip Be Your Last – Ever

Today is a good day for Certified Legal Nurse Consultants to be reading my Tech Tip in real time – because if you don’t, next Tuesday you might not be able to access the Internet. On July 9th the Federal Bureau of Investigation is going to take the drastic step of preventing computers infected with the so-called “DNS Changer” Trojan horse from accessing the Internet. Whoa dudes and dudettes! In short, on Monday July 9th, 2012 if your computer is infected with DNS Changer you won’t be able to connect to the Internet until the issue is repaired.

Happy Independence Day to All Certified Legal Nurse Consultants

Independence Day means different things to different people. For some people it represents the traditional July 4th American Independence Day. I am privileged to have traveled all over the world and have visited many amazing places. But one thing I am grateful for each and every day is that I am an American.

Independence Day can also be about a day that you discovered your newfound independence: the day you went full-time as a Certified Legal Nurse Consultant and left the hospital behind. Or the day you left a toxic relationship. Or the day you discovered you could make it to the peak of the mountain.

Happy Independence Day – wherever you are in America and wherever you are in your personal quest for independence.

Success Is Inside!

P.S. Comment and share your personal quest(s) for independence.

Dad, You Were the Greatest

My dad, Sal made his transition at age 88 on Wednesday. He was blessed to be surrounded by his beloved family for the 8 days of transition and it was a blessing and a gift for us to be with him as well.

When It’s Too Good to Be True It Might Have Been Paid for by the Manufacturer

Pharmaceutical manufacturers have long utilized ghostwriters to help “write” scientific papers emphasizing benefits and minimizing risks of their products. This culminated in a 2010 Congressional Report calling on medical schools, journals and the National Institute of Health to limit the practice.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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