ICU nurses are good at a lot of things – one of which is giving orders in times of crisis. That ability has helped me feel quite at ease giving directives as the CEO of my legal nurse consulting business. I hire and prefer people who are comfortable with disagreeing with me. I do not like working with, nor does LegalNurse.com benefit from “yes” people. But once a decision is final my staff is also great at not making me repeat myself. Of course no decision is ever final until they’ve all had their say. Then it’s really final.
When consulting with your attorney-clients, probe to identify what they’re really after and acknowledge that you’re on it. Don’t make the attorney repeat himself. An attorney shared that he had requested a legal nurse consultant to comment on three issues. She did everything but that. Did he bother to repeat himself to her? No, he hired me instead.
If you find an attorney-client repeating himself, step back and ask what you need to do so he doesn’t have to repeat himself again – summarize the conversation, give interim updates, whatever it takes. If you don’t, you’ll be out on the street repeating your interview script.
LegalNurse.com is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
The National Alliance of Certified Legal Nurse Consultants (NACLNC®) is the largest and oldest association of legal nurse consultants.
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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
