Some attorneys are like a fat pile of medical records. The truth is in there – somewhere. When they talk, it’s not enough to listen. You’ve got to read between the lines of what they say to get to what they really mean, need and most of all, want. They’re not purposely obtuse, they just keep things close to their chest, while still playing the game.
Remember when you graduated from nursing school and started your first RN job in the hospital? Everything was fun. Starting your first IV – fun! Coding your first patient – fun! Cleaning up a patient’s crap – well maybe not fun…
I used to think all the distractions of technology have caused people to stop listening. There’s always something trending on Twitter® or Facebook® beeping and vibrating at us. While that already seemed like a lot of squirrels to chase, now I’m afraid the newest trend is people not reading their email thoroughly.
Recently we hired a new company to supply Vickie Milazzo Institute with a specific type of software. We thought we’d done our due diligence, but despite the successful sales pitches and demonstrations, it turned out that the software wasn’t as compatible with our CRM system as the salesperson had represented.