Some attorneys are like a fat pile of medical records. The truth is in there – somewhere. When they talk, it’s not enough to listen. You’ve got to read between the lines of what they say to get to what they really mean, need and most of all, want. They’re not purposely obtuse, they just keep things close to their chest, while still playing the game.
Other attorneys are open books. What they say is what they mean. They will always be your favorite attorney-clients. After all, who doesn’t appreciate transparency? I sure do.
The sooner you figure out what type of communicator each of your attorney-clients is, the sooner you’ll know how deep you have to dive into every communication, big or small, to get to the root of the message.
No worries – after all, reading and analyzing between the lines of medical records is your core expertise as a Certified Legal Nurse Consultant. 😊
Success is yours,
Vickie L. Milazzo, RN, MSN, JD
P.S. Comment and share how you read between the lines of what your attorney-client is saying.
I am very precise and to the point. I ask them early what their expectations are, then I step back, watch and listen. You should know early in your case if you and your attorney-client are communicating effectively. I always ask them to let me know how best I can help them.