I used to think all the distractions of technology have caused people to stop listening. There’s always something trending on Twitter® or Facebook® beeping and vibrating at us. While that already seemed like a lot of squirrels to chase, now I’m afraid the newest trend is people not reading their email thoroughly.
I don’t know if they’re just reading above the fold in a preview pane, trying to (and not) get the gist from a smartphone screen or leaping to conclusions after the first three lines instead of reading the entire email. Whatever’s contributing to the comprehension issue, the key to being an effective Certified Legal Nurse Consultant is to read thoroughly and thoughtfully.
If you don’t comprehend an email from an important attorney-client (and they’re all important) you risk a sloppy and non-responsive response. The attorney finds himself emailing back-and-forth, three or four times, just to get the first email question answered. It’s no wonder people feel drained from the amount of email in their boxes, wondering why they work so hard and so long. In my opinion, it’s because they’re not answering the questions. The purpose of email is not to generate more email – it’s to communicate for your legal nurse consulting business.
Make your legal nurse consulting communications count. They must be succinct, to the point and communicate precisely what you mean. Nothing more is needed.
Success Is Yours!
P.S. Comment and share how you keep your email focused and on point.