Your Attorney-Client’s Problems Happen to be Your Problems Too – Whether You Want Them to be or Not
No matter what business you’re in, business comes with customers and customers come with problems. I’ve heard just about every problem under the sun and sometimes my staff are quick to point out that certain customer problems are not our fault or our problem. For example, sometimes a nurse is having a technological problem because she’s not experienced with computers, doesn’t have the necessary software, or doesn’t have administrative rights to install or upgrade that software.
