On a recent flight from New York City to Houston, the retired CEO of the airline on which we were flying was seated one row over from me. I’d recognized him when he and his wife were escorted to the gate and allowed to pre-board after much bowing and scraping by gate staff. Needless to say, once aboard they were treated like royalty throughout the entire flight.
Successful Certified Legal Nurse Consultants know that being nice always pays off with your attorney-clients, subcontractors, vendors and employees. Being nice in no way implies that you are weak or have to kowtow to someone else’s whims, nor does it mean you’re always agreeable or a pushover. Being nice can mean that you have the ability to deliver an unpleasant message or opposing viewpoint while coming from a place of professionalism rather than emotion or antagonism.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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