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It’s Better to Be Effective than Nice in Your Certified Legal Nurse Consulting Business

Successful Certified Legal Nurse Consultants know that being nice always pays off with your attorney-clients, subcontractors, vendors and employees. Being nice in no way implies that you are weak or have to kowtow to someone else’s whims, nor does it mean you’re always agreeable or a pushover. Being nice can mean that you have the ability to deliver an unpleasant message or opposing viewpoint while coming from a place of professionalism rather than emotion or antagonism.

In your CLNC® business, whether you’re working with attorney-clients or subcontractors, it helps to have a consciousness about the way you express your dissatisfaction, dissenting opinion or tough message. Your behavior becomes part of that message and to be in control of your message, you have to be in control of yourself. When you’re not, people don’t hear the message and will often discount it because of the way they’ve perceived the delivery or even worse the messenger, no matter how you intended it.

Effective communicators know how to balance the message and the delivery. They don’t deliver bad news with a smile but with equanimity. They don’t disregard the feelings of others or put too much into how others feel about them. Instead they care more about the message itself and don’t load it with unnecessary baggage. Sometimes this means being nice, but more often it means being effective. You know when you’ve achieved the perfect balance when you “nicely” tell someone off and they thank you for it.

Take a moment to reflect on how you deliver your messages. Do you prefer to be “nice” and always relatable, rendering yourself and the people around you ineffective by failing to deliver dissenting viewpoints or tough messages when needed? If yes, you might need to redefine nice.

Do your messages get dismissed by others because they are laden with inappropriate emotions? If yes, learn how to detach from your own junk and the emotional responses of others.

Do you balance the art of nice and effective? If yes, congratulate yourself on achieving that balance but don’t strain your shoulder patting yourself on the back quite yet. Each new day will offer you a plethora of opportunities to choose between “nice” or “effective.” Be sure you choose wisely and consistently.

Success Is Inside!

P.S. Comment and share whether you think you’re “nice” or “effective” in the workplace and your CLNC® business and tell me why.

One thought on “It’s Better to Be Effective than Nice in Your Certified Legal Nurse Consulting Business

  1. Thank you for this blog and reminding all of us that it is “more important to be loving and kind than to be right.” Sometimes in my naivete when I ask a question, others find it offensive or disrespectful, and I am saddened.

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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