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Tom’s Tech Tips

Tom’s Tuesday Tech Tip: An Anti-Tech Tip – Legal Nurse Consultants Put Down the Phone and Talk to Someone

Vickie and I have trained our BlackBerries not to rattle, buzz or make noise when a new email comes in. That way we can concentrate for more than 50 or 60 seconds without an interruption crying out for us to “CHECK THAT EMAIL NOW!!!!!” It allows us to control interruptions and check email only when we want, at our leisure.

In contrast, we have a friend who lives and dies by her BlackBerry®. It’ll beep, rattle and roll and do everything it can to get her attention every time she gets a text, email or reminder. Talking with her in person (or on a landline) can be frustrating as she’s constantly pulling her BlackBerry out of her hip holster (which isn’t hip at all) to see each obviously very and absolutely important communication she’s just received. You can always tell when you’ve lost her attention (What?).

Even worse, she’s developed phantom rattle. When she’s not wearing her BlackBerry (which is rare) you’ll see her reflexively touch her hip because she’s felt a rattle that isn’t there. Anyone else want to confess to this? But even worse than even worse, she’s confessed to me that if she’s in line at the grocery, post office or OTB counter and there’s no email to read, she’ll play one of the games loaded on her device. Even though I consider her a social person, she won’t talk to people, instead preferring to play games or sometimes even re-read email that she’s already read.

As much as I love tech, there’s a time and a place for tech. Sometimes you just have to put down the phone and drive or walk or wait in line or talk. Do you remember the time before cell phones when people would actually engage in civil discourse while waiting in a line or standing in an elevator? Today people use tech to isolate themselves. Their smart phone becomes an excuse to ignore you. Sorry, but I’m too busy and important to say hello to you – I’ve got email to read.

You never know what opportunity you’re missing when you put your head down and play the 15th level of BrickBreaker instead of engaging in a little “Who do you know who…” or “I’m a Certified Legal Nurse Consultant, what do you do?” Every person you meet is a potential legal nurse consulting lead to a new attorney-client or prospect opportunity. Even if they’re part of the 0.003% of Americans who don’t know an attorney (I just made up that statistic), they may simply brighten your day or become a new friend.

This week, make it a goal to talk to people and keep your BlackBerry or other smart phone holstered or in your purse while you’re in public spaces. If we all talked to each other a little more, we’d make the world a friendlier place (and safer to walk and drive around in). In the meantime, stop updating your Spacebook, MyFace and Twister accounts and actually tell a real person what you’re doing and what you do. You’ve got nothing to lose and everything to gain.

Keep on techin’,

Tom

3 thoughts on “Tom’s Tuesday Tech Tip: An Anti-Tech Tip – Legal Nurse Consultants Put Down the Phone and Talk to Someone

  1. Tom, A big thank you for this! It absolutely makes me wonder what people find so interesting on the phone, that cannot be said in person. A friendly hello, a smile and a welcoming word would go miles to reverse the depression so many experience in our world! Life is too short to avoid and enjoy the company of other real live people!

    See you all in Nashville next week!

  2. Well said Tom! I work two days a week in a rehab center and am amazed at how many staff members carry their cell phones while on duty which is against policy. Instead of interacting with residents, they are fiddling with their cell phones texting, checking messages, or dealing with a self-induced crisis. If management would swab their cell phones I wonder what they would grow; it might be a deterrent to leave their cell phones in the car.

    By the way Tom, I recently purchased a lap top. You gave me lots of excellent tips last year when I inquired about purchasing issues. I am all set up with WiFi and wireless printing. I really like Windows 7. I am very happy with my purchase thanks to all your tech tips.

    Vickie, Tom, and fellow CLNC® consultants, I’ll see you in Nashville!

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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