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6 Strategies the CLNC® Pros Are Implementing for Their Legal Nurse Consulting Businesses

To be successful day after day in our legal nurse consulting business, we must approach each day with new and different strategies. I’ve asked the CLNC Pros to share a different strategy (old or new) they’ve recently implemented for their CLNC business. Add these 6 strategies and you too will achieve long-term legal nurse consulting success like a CLNC Pro.

  1. Take an Intermission

    For the last nine years, my CLNC business has experienced rapid growth. While many blessings accompanied this growth, challenges and hurdles have also crossed my path. What I wasn’t prepared for was the multitude of difficult decisions that I would need to make. My legal nurse consulting business grew so quickly, I was forced to make quick decisions that in hindsight were not always the best.

    Each situation requires its own unique response, but the one technique that has repeatedly proved successful is to “pause.” I now require myself to take more time to make decisions. Taking thoughtful intermissions has helped me to sustain a successful CLNC business.

    Suzanne E. Arragg, RN, BSN, CDONA/LTC, CLNC

  2. Go for What You Need and More

    On one occasion when my husband and I flew into a city on business, we caught the shuttle from the airport to the rental car company where we had reserved a car. We arrived on time at the rental car company only to be told there were no cars available for the class of car we had reserved.

    I politely and professionally pointed out that we had a confirmed reservation for the class of car for this time period. The person behind the counter apologized and said I would have to wait. I asked to speak to his supervisor.

    Again, I politely and professionally pointed out our reservation confirmation for the class of car for this time period. The supervisor apologized and said that there were no cars available for the class of car that we had reserved and I would have to wait. I asked to speak to the manager.

    I spoke with the manager and politely and professionally pointed out our reservation for the class of car for this time period adding that our reservation had been confirmed (the rental car agency wasn’t denying that we had a reservation). The manager asked us to wait. My husband at this point was getting embarrassed.

    Imagine how quickly my husband’s embarrassment changed to delight when they pulled a Cadillac around to the front and said, “Here you go” (for the price of our original reservation). The lesson I learned from that encounter, I apply to my CLNC business – always be polite, professional, stick to what I know is right, and talk to as many people as necessary to get what I need…and more.

    Connie Chappelle, RN, MN, CLNC

  3. Network with Your Community

    I learned in the CLNC Certification Program that talking to people we already know is one of the best networking strategies. I have always been involved in my community through charities and my children’s school organizations. I started seriously networking with all the other volunteers and school families and realized that many of them were intrigued with my legal nurse consulting business and had some awesome new contacts. Many were more than happy to facilitate a meeting with an attorney-prospect, make an introduction or provide me with contact information.

    I found that volunteering and doing charitable work exposed me to many people in the community who I would not have met otherwise. It seemed that everyone knew someone who would be interested in my CLNC services. Giving back to my community is very important to me and now I realize the added benefit of networking with my connections to get referrals for my legal nurse consulting business.

    Debra Gross, RN, MSN, CPC, CCM, CLCP, MSCC, CLNC

  4. Ask for Referrals

    Following Vickie’s advice, one approach I am using more often in recent months is asking my attorney-clients for new referrals. I have always done this on some level, but I am now more actively talking to my attorney-clients and asking them for names of colleagues who might benefit from my CLNC services. Consequently, I am calling several new attorney-prospects per week. I’ve had my CLNC business for nine years and had become lazy about marketing to new attorney-prospects. Simply adding “ask for referrals” to my calendar has increased the number of new attorney-clients for my legal nurse consulting business.

    Dale Barnes, RN, MSN, PhN, CLNC

  5. Hire an Assistant

    I hired an administrative assistant who helps me get organized and who helps run my legal nurse consulting business like a business. My CLNC® business is flourishing. I am now working smarter not harder.

    Sandra Higelin, RN, MSN, CS CWCN, CLNC

  6. Use Templates

    What I’m doing different for my legal nurse consulting business isn’t anything brilliant. It is just being more organized. I improved my efficiency by using templates. I have a template for everything. When I get a call or email about a new case, I pull out my intake form. After I get the information I need, I create a file – one on my computer and one for hard copies.

    Even before I get the records, I pull my case screening form out and put it into the folder. I also pull the template I use to keep track of my time. I have found that the more prepared I am before I get my hands on the records, the more efficient I am in developing the case for the attorney.

    Jane Hurst, RN, CLNC

Thanks to all the CLNC Pros for sharing such terrific and varied advice.

Success Is Inside!

One thought on “6 Strategies the CLNC® Pros Are Implementing for Their Legal Nurse Consulting Businesses

  1. Great blog today! It is wonderful to get tips from nurses several who are successfully running their own businesses. Very encouraging for those of us who keep procrastinating on taking the plunge.

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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