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Tag: listening

The Most Common Reason Doctors are Sued

A recent study by the BMJ, validates what Certified Legal Nurse Consultants already know: the most common reason doctors are sued is failure to diagnose a disease or other condition. Not surprisingly, the most frequently missed diagnoses are cancer and heart attacks. The most common outcome of this failure to diagnose is – you guessed it – death. The study reported that most diagnostic errors are due to faulty clinical reasoning and misinterpretation of diagnostic tests.

How Much Time Are You Willing to Give as a Certified Legal Nurse Consultant?

Certified Legal Nurse Consultants engage in a variety of communications with a variety of people. We discuss cases with our attorney-clients, CLNC subcontractors and attorney-prospects. The key to having an effective conversation is not just listening, but also engaging and knowing when to end. One of the Institute’s customer service representatives told me about the time he spent almost an hour speaking with a prospective CLNC consultant. He listened to her talk about her life, family and dissatisfaction with her current nursing position. They talked about legal nurse consulting and the freedom it provides and they just talked, but according to Evan, he did a lot more listening than talking.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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