legal nurse questions for interviews

The One Question Attorneys Never Want to Hear from Certified Legal Nurse Consultants

To get attorneys engaged during an interview, Certified Legal Nurse Consultants should ask questions. But not just any question will do. In fact, there is one question you never, ever want to ask. The moment a legal nurse consultant asks an attorney, “What do you need me to do for you?” she instantly labels herself an amateur. That question pegs her as someone who has no clue what she’s supposed to do as a professional legal nurse consultant.

Servicing Attorneys Omoiyari-Style for Certified Legal Nurse Consultants

The Japanese own a concept called omoiyari which is best described as a combination of empathy and active sensitivity to others. When you express omoiyari, you are anticipating the needs and desires of another person on a fine-tuned level. In Japan omoiyari is cultural, so it is also pervasive in customer service.

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