If you missed my Video Webinar, “Certified Legal Nurse Consultants Discuss Their Role with Attorneys” you can view it now.
15 Best Practices for Screening Medical-Related Cases Effectively and Efficiently as a Certified Legal Nurse Consultant
Screening medical-related cases is one of the most important legal nurse consulting services you will provide as a Certified Legal Nurse Consultant.
To get attorneys engaged during an interview, Certified Legal Nurse Consultants should ask questions. But not just any question will do. In fact, there is one question you never, ever want to ask. The moment a legal nurse consultant asks an attorney, “What do you need me to do for you?” she instantly labels herself an amateur. That question pegs her as someone who has no clue what she’s supposed to do as a professional legal nurse consultant.
3 Questions for Certified Legal Nurse Consultants Guaranteed to Work with Attorney-Clients Every Time
The more the attorney talks, the more likely you’re going home with a case. Ask these three questions guaranteed to get attorneys talking:
The Japanese own a concept called omoiyari which is best described as a combination of empathy and active sensitivity to others. When you express omoiyari, you are anticipating the needs and desires of another person on a fine-tuned level. In Japan omoiyari is cultural, so it is also pervasive in customer service.
In this video, attorney Mike Nelson shares how legal nurse consultants are invaluable resources to attorneys in disability cases. In a disability case, the attorney’s first goal is the plaintiff’s best health outcome, both physically and psychologically. No one is better qualified to help the attorney accomplish this goal than the Certified Legal Nurse Consultant.