Vickie Milazzo's Thoughts for Success

Thoughts for Success: The Time’s Got to Be the Time

I wish I could control when, how or what time of day my mind is going to have its best ideas, but ideas don’t care about time. For example, I’ve been known to change the title of a program right before publication of the program and then, everyone at the Institute from education to marketing and sales to accounting has to scramble to change every associated ANCC accreditation document, online platform content, postcard, catalog description, email campaign, advertisement, invoice, website and you get the picture.

CLNC® Success Story

CLNC® Success Story: A Day in the Life of Certified Legal Nurse Consultant Kaylin Chase

While the life of a Certified Legal Nurse Consultant is different every day, I do enjoy waking up and starting my day in a relaxed atmosphere without the worry of beating the time clock. A nice cup of coffee in hand, I contemplate the direction I want to go and the ideas I want to accomplish. Ideas center around marketing, cases that need my attention, attorneys I need to call or email and dreams I will build upon. After an hour of brainstorming, I begin my day.

8 Customer Service Dos and Don’ts Legal Nurses Can Learn from Not-So-Awesome Restaurant Servers

8 Customer Service Dos and Don’ts Legal Nurses Can Learn from Not-So-Awesome Restaurant Servers

Lucky for me I love to eat out because my schedule often doesn’t leave me the choice of eating at home. Did I say I like to eat out? Let me say I just like to eat. I’m a total foodie, and as Tom says, “I can’t believe we’re eating lunch and you’re already talking about what’s for dinner!” My foodie ways have taken me to restaurants all over the world and in those adventures we’ve encountered both awesome and not so awesome servers.

*Consulting fees may vary. Results are atypical and may vary from person to person.
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