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5 Ways to Avoid the Unintentional Tort of Keyboard Rage

A Certified Legal Nurse Consultant shared an email that should never have traveled across the information superhighway. To say it was unprofessional is an understatement. Mean-spirited, nasty and snarky also spring to mind. It was a classic example of the tort of keyboard rage and I’m happy to report that it didn’t come from another CLNC consultant.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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