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Tom's Tech Tips

Eating My Own Words – One Byte at a Time

I don’t like to be wrong. Even worse, I don’t like to get caught being wrong. Even worse than being wrong, and being caught being wrong, is when it’s your spouse who’s right and you are not. This most often happens when I’ve told her a particular piece of technology, hardware or software, can’t do something. A few minutes later I’ll hear a triumphant, “Hah!” after she Googles it and discovers that it can do exactly what I convinced myself (but not her) it could not. The next thing I’ll hear is a polite, “Make it so.”

Tom's Tech Tips

Tom’s Tuesday Tech Tip: When You Need Tech Support – Google It First!

Yesterday I had to make a call to tech support for a product I was using that was giving me some issues. After about 40 minutes I worked my way through all the voicemail menus and, probably accidently, reached a live person. My “techie,” Bernard was “interested in genuinely helping me with the resolution of my issue” so I briefly described my problem and he asked me “to be waiting one minute” while he searched for the solution.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: If You Don’t Believe Me – Google It Yourself

Google is by far the most popular search engine for everyone including Certified Legal Nurse Consultants. Everyone that is, except true Internet professionals. The more time you spend searching the Internet, the more quickly you’ll learn that you shouldn’t rely solely upon Google.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Have You Customized Your Google and Yahoo! Homepages for Your Legal Nurse Consulting Business?

It’s never good to rely on just one search engine. On June 7th I recommended that CLNC® consultants keep both a customized Yahoo!® and Google® homepage in their browsers. In an even earlier blog, I explained how to customize your Google homepage for RSS feeds which will keep you in the know. This week I’ll tell you how to do the same for your Yahoo! homepage.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Have You Customized Your Google and Yahoo! Homepages for Your Legal Nurse Consulting Business?

I know many Certified Legal Nurse Consultants, both new and “seasoned,” like Google for their searching. Did you know you can personalize it and set how many search results it displays? I recommend that CLNC® consultants customize both Yahoo!® and Google® in their browsers. Customization can take a couple of different paths. This week I’m going to talk about customizing your Google homepage. The more things change, the more they stay the same – this is a quick update of an earlier Tech Tip.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Take Your Gmail Email Offline to Work It When You Want It

One of the chief complaints I hear from legal nurse consultants about Gmail is that unlike Outlook, Thunderbird or other email clients, you have to be online to access or work with your Gmail email. If you’re a Certified Legal Nurse Consultant who wants to use your Gmail without the Internet (like when you’re on an airplane or in some inferior coffee shop that doesn’t have free Wi-Fi), follow these steps:

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Is the Internet Down or Is It Just Me?

Friday I came home from work, docked my computer, fired it up and went to check the movie times at the dollar theatre for my big date with Vickie. Firefox browser fired up – nothing. Opened up IE8 – nothing. Tried Safari – still nothing. Looked at the DSL modem and router – all seem fine (all das blinkenlights vas blinklen und flashen). My first reaction was that my end is working, it must be the Internet that is down.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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