I detest whining and complaining, but I too am very capable of it and accomplished at it. Women often like to talk out our problems. But there’s a fine line between talking something out and simply whining and complaining about it. I’ve been known to ask an employee or two or four, “Hey, would you like me to get you some cheese to go with that whine?”
Because I’ve never viewed complaining as a smart or productive choice, I knew I didn’t want to become like so many nurses who opted for choice #3, which is to work and complain all the way through it. Yet, thirty years ago I recognized that I just might get swept along and become one of those complaining nurses if I didn’t take control of my nursing career. Not one to be a victim, I took control, stepped out and started my legal nurse consulting business.
Many legal nurse consultants have either been sent off to camp as a child or, as an adult, sent your children off to camp. Today I’m thinking about starting a new camp and I’m calling it Camp Buck-Up! This camp will be for all the people out there who have to be told to “buck-up” on a regular basis. This includes more than just the people who continually forget their responsibilities (Why are the laryngoscope batteries dead?), the whiners (You want me to help you lift which patient?) and the complainers (This is the second night this week they served okra in the cafeteria and I didn’t get any.).
On the way to to teach the CLNC Certification Program, Tom and I went for our cross-airport trek to the Starbucks in Terminal E. When we got through the line, the young guy working at Starbucks looked (and sounded) like he hadn’t had his coffee yet. After repeating our order at least twice we received a semblance of our “black eyes” a doppio expresso dumped into a vente Komodo blend. From there we stormed back to Terminal C and stopped for our standard pre-flight spicy breakfast (lunch really ‘cause we’ve been up since 4:00am) at Popeye’s Fried Chicken (nothing beats red beans and rice in the morning). The woman working the counter at Popeye’s was complaining in Spanish on her cell phone to a friend about having to be open at 6:00am and how unfair it was that she had to open the store three days a week.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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