Like most women, I’m a sucker for a gift with purchase (GWP) at a makeup counter. I never met a GWP offer I could refuse, so I try to steer clear of the mall when I know they’re being offered. Tom’s been shopping with me so many times that if I forget to ask for my GWP, he’ll often pipe in before we close the transaction with “is there a gift with that?”
The professional relationship you establish with attorneys is one of your most important responsibilities as a Certified Legal Nurse Consultant. We asked the CLNC® Pros to describe their favorite attorney-clients. While four CLNC consultants share four different answers, you’ll notice common themes you will want to aspire to in your own CLNC business relationships.
You wouldn’t have a CLNC® business without your attorney-clients. And once you gain an attorney-client, you want to keep that client for life. A single attorney can represent hundreds of thousands of revenue dollars to you as a Certified Legal Nurse Consultant.
In my legal nurse consulting career I’ve met attorneys who I’ve loved and attorneys who I didn’t. But one of the most important lessons I learned came from seeing two attorneys who had just been going after each other in the courtroom like two raging bulls, casually scheduling a golf game and laughing together outside the courthouse at the end of the day.
The holidays are upon us and it’s time to remember your attorney-clients this season with festive CLNC holiday cards. Remembering them now means they’ll remember you in the New Year. And don’t limit your CLNC holiday cards to attorneys. Check your list twice to ensure you send cards to:
CLNC® Success Story: International Client Affords This Certified Legal Nurse Consultant Worlds of Opportunities
Eight years ago, I branched out – way out – in my legal nurse consulting business. I landed an international client, adding a new and different service to my CLNC business. In addition to working with attorneys and insurance clients in the U.S., I am also a consultant for an international medical device company.
Attorneys like working with professional Certified Legal Nurse Consultants. One aspect of professionalism means an attorney doesn’t have to give you a second thought unless it’s to rave about your medical malpractice case report. No one likes to think they’re high-maintenance, but it pays to look at yourself from someone else’s point of view.
I always joke that I wake up with a plan and by 9:00am I (or someone else) has busted that plan. I consider my agility to be one of the keys to my legal nurse consulting business success, but that doesn’t mean I’m a crisis worker. Like any successful Certified Legal Nurse Consultant I can certainly work under stress when I have to, but the goal for all of us should be to avoid stress whenever possible. Stress isn’t the only profitless side-effect of procrastinating.
Think of the one place lawyers are guaranteed to hang out – the courthouse. Schedule a trip to your civil courthouse and spend a few minutes or a few hours. It’s free.
It’s okay to disagree with another person. In fact, at Vickie Milazzo Institute I encourage it. Breakthroughs rarely come from consensus. The trick to successfully disagreeing is disagreeing without being disagreeable. Persuasion is an art form that requires diplomacy and being agreeable about the disagreement. The more agreeable and diplomatic you are when trying to persuade others to your side, the more likely they will genuinely listen to your point of view. You won’t be able to hypnotize an attorney-client to your way of thinking about a medical-related issue, so you need to find a more practical and persuasive strategy.