Nurses often say, “You must have known quite a few attorneys when you started,” suggesting that the adage, “It’s not what you know, it’s who you know” is the guaranteed path to launching a successful business as a Certified Legal Nurse Consultant.
Vickie: I’d like to introduce you to Jennifer Johnson, Certified Legal Nurse Consultant. Jennifer thank you so much for joining me here today.
Jennifer: Thank you for inviting me.
It’s Nurses Week and with the COVID-19 pandemic, the world has finally caught on to what I discovered at age 18 when my dad was in the hospital for open heart surgery. While the surgeon was certainly important, it was the nurses who were the real heroes of my dad’s recovery. They were with my dad every moment, guiding him through a successful post-op recovery.
One thing I know about RNs is that you didn’t get into nursing for the big bucks, the big raises or the big perks (like the cafeteria food, going four hours without a restroom break or the five-minute lunch hour). To do everything that RNs do every day, you have to be wired by passion, by a fire that drives you to make a difference in the lives you hold in your hands. RNs have the strength of fire and passion. But are you as fired up about your nursing career today as when you first started? If not, what are you fired up about?
Yesterday I relocated a cherished photograph that I had purchased in Vietnam. Taking in the serenity of the salt flats in Long Thanh’s Harvest’s Day photo brought me back to a less serene experience I had while stuck on a curb in Saigon (I know it’s Ho Chi Minh City, but nobody calls it that). My objective, a restaurant where my husband and my lunch awaited me, stood on the opposite side of the street. I could see the food, smell it and, if you know me, you know I had built up quite an appetite.
I learned from the institute that one step at a time will guide you in the right direction. My journey started in 2007. I am a Cuban rafter. Yes, I came in a boat through the Caribbean Sea. I lost 20 pounds just from seasickness. I arrived alive at the Texas border (since a shark didn’t eat me) and requested political asylum.
We all have things we would have done differently when we first started our legal nurse consulting businesses. In this blog five CLNC® Pros share what they would have done differently and what they see Certified Legal Nurse Consultants doing that you should do differently.
To be successful for the long term, it pays to implement different strategies. This principle is even more true during the COVID-19 pandemic. I’ve asked 3 CLNC® Pros to share strategies they’ve implemented recently that have reaped positive results for their CLNC business during the pandemic.
In my CLNC® business, I devote a lot of time with a new subcontractor. The process takes patience and hard work – from both me and the subcontractor. I take a lot of pride in my CLNC business and I expect anyone I bring on board to be respectful of that. Unfortunately, I’ve had situations where I’ve put more effort into rewriting cases or listening to excuses as to why something wasn’t done on time or completed as requested. In the end, it wasn’t time-efficient or cost-effective. It was taking more time away from my case load, and as a busy mother of three, I don’t have time to spare.
I have been a Certified Legal Nurse Consultant for 14 years now. The support I have received from the CLNC Mentors at the Institute has always been encouraging. In August, I was asked to review some medical records for a compassionate release request for a new attorney. I called the Institute and received much encouragement.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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