Remember when you were in grammar school and had to write reports? Remember how the students with the best handwriting always got better grades? When I clicked to that fact I concentrated on making my handwriting as neat as possible, hoping to score a bonus point or two. And except for my grades in conduct, I did a great job of accomplishing that goal.
One of my vendors Matthew (the name has been changed to protect the guilty) recently dropped the ball. Because he has a great track record all he really needed to do was acknowledge it and we would have gotten quickly back on track. But instead of owning his mistake, he chose to ignore it, apparently just wishing it would all disappear.
As a Certified Legal Nurse Consultant you understand you wouldn’t have a CLNC® business without your attorney-clients. But do you also consider how the attorneys’ paralegals and assistants impact the growth of your CLNC business?
I’ve eaten just about every variety of food in restaurants around the world. I’ve dined from the humble carts of street vendors in Saigon and in ultra-modern Michelin-starred restaurants in Paris, but I keep returning to one chef’s place every chance I get. The food is exquisite, tasty and such a sensory experience that I have devoured every dish he has ever put in front of me. This guy is a perfectionist not only about the food but also the plates on which each course is presented. Here’s one of his creations – a one-bite crab salad – served on a series of Rosenthal china plates that the chef himself commissioned.
When you communicate to attorneys, whether by speaking or writing, you can choose the response you want. That’s not a typo – I don’t mean your response, I mean the response from the attorney with whom you’re communicating. You can guide the response you’ll get by the words you choose.
Marketing your CLNC® business successfully to attorney-prospects and attorney-clients requires that you provide a safety net and build trust. Here are some strategies for achieving both:
Okay, that’s a question that a lot of new Certified Legal Nurse Consultants might not know how to answer. In the world of streaming media, we no longer have to deal with skips in the middle of a song like we did when we listened to CDs or LPs.
If you missed our Video Webinar, “What It’s Really Like to Consult with Attorneys” you can view it now. This is your opportunity to peek behind the curtain and discover what it’s really like to consult with attorneys.
The COVID-19 pandemic has not only changed our personal lives, it’s also changed our legal nurse consulting businesses. In this blog 5 Certified Legal Nurse Consultants discuss how navigating the changing landscape of the COVID-19 pandemic has challenged their CLNC® business. They also predict pandemic changes that are here to stay.
If you missed the Video Webinar, “Attorney-Client Retention Strategies for Certified Legal Nurse Consultants” Certified Legal Nurse Consultants can view it now.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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