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Certified Legal Nurse Consultants Share Their Gift-Giving Ideas for Your Attorney-Clients

Certified Legal Nurse Consultants Share Their Gift-Giving Ideas for Your Attorney-Clients

It’s that time of year for Certified Legal Nurse Consultants to start thinking about holiday gifts for your attorney-clients. In this blog four CLNC® consultants provide gift ideas for this season.

How do you remember attorney-clients during the holiday season?

“I deliver holiday gifts to my attorney-clients in person. This takes time, but it gives me an opportunity to speak with the attorneys and reconnect with them when I drop off the gifts. I attach my business card to each gift.”

– Marcia Bell, RN, BSN, CAPA, CLNC

“During the Thanksgiving and Christmas holidays I make homemade peanut and pecan brittle as gifts. I make a large gift can of peanut and pecan brittle for the ancillary staff and a small personal gift can for the attorney.”

– Kaylin Chase, RN, BSN, CNLCP, CLNC

“My work is a bit different from most Certified Legal Nurse Consultants. I assist acute general inpatient rehabilitation hospitals on Medicare claims denials. The people who make things run smoothly for the witnesses and the administrative law judges are the ones I remember on holidays.”

– Camille Joyner, RN, BSN, CCM, CLNC

“I mail out Christmas cards to every attorney-client that I have ever consulted for. For those attorney-clients that I have consulted with regularly during the year, I send a nice wine and cheese basket for the holidays.”

– Robert Malaer, RN, MSN, FN-CSp., CNLCP, CALM, CLNC

Do you send gifts on non-holidays?

“I have provided lunch for law firms several times. One law firm hired me for several cases and asked me to do a presentation near lunch time. They were very surprised when I showed up with lunch.

I’ve also worked regularly inhouse at one law firm for six years. I provided lunch to celebrate five years at the firm. Even though I’m a consultant, I wanted to thank them for the continued work. They were so surprised and said, ‘We should have bought you lunch!’”

– Marcia Bell, RN, BSN, CAPA, CLNC

“During summer holidays I find quality fruit stands and buy delicious ripe fruit to take to attorney-clients and their ancillary staff. They appreciate the simple gesture. I once gifted red boxing glove cuff links.”

– Kaylin Chase, RN, BSN, CNLCP, CLNC

“I don’t send gifts on non-holidays, but if there’s a death in their family or someone is ill, I usually do send cards and flowers.”

– Camille Joyner, RN, BSN, CCM, CLNC

“Anytime a new attorney-client hires me to consult on a case, I make a conscious effort to take note of what’s in the attorney’s office. Once I have completed a case, I send the attorney-client a special gift. I try to send something personal that I have picked up from our conversations or seen in the attorney’s office.”

– Robert Malaer, RN, MSN, FN-CSp., CNLCP, CALM, CLNC

What are some of your most creative gifts?

“A couple of years ago I purchased a variety of snacks. I packed a gift bag with the snacks as well as promotional items such as pens and post-it notes branded with my business name.”

– Marcia Bell, RN, BSN, CAPA, CLNC

“My most creative gifts are my homemade candies. The first time I gifted them, the staff asked me to replenish their gift cans with more. It was an uplifting experience.”

– Kaylin Chase, RN, BSN, CNLCP, CLNC

“Most Christmases I collect stockings to fill. One year I stuffed stockings with bottles of good wine, (or specialty beer), specialty chocolates and a musical Christmas CD that I felt would be relaxing. One recipient quipped, ‘You got me all three food groups: wine, music and chocolate. What’s not to love?’ Gift cards to their favorite restaurants are a big hit as well. I’ve also included business pens and appointment books. Another year I caught a big stash of Christopher Radko Christmas jewelry at a discount store and bought them out. I liked how these enameled bracelets, earrings, pendants and pins looked and that they seemed well-made. For those who don’t celebrate Christmas, I gift travel-size sets from Bath and Body Works, specialty coffees, chocolates and cheeses, along with lotions, hand sanitizers, pens and appointment books.”

– Camille Joyner, RN, BSN, CCM, CLNC

“I have sent some very thoughtful and creative gifts to many of the attorney-clients I have worked with. After visiting one attorney-client and seeing Oregon Duck memorabilia in his office, I sent an autographed football to add to his collection. I have sent many attorneys local wines. Two of the most creative and well-received gifts I have sent attorney-clients included a poker set and a hiking stick. After spending time with an attorney-client who had many pictures in his office of different poker games he had played in with different celebrities and athletes, I sent a personalized poker set. He was so surprised that I noticed the pictures and absolutely loved the gift. We have become very good friends, and he refers me to all of his attorney friends.

After spending several weeks working with another attorney from Hawaii over the phone and through emails, I completed a lengthy review of a case that the attorney was unsure of how to proceed. After reading my report, he was convinced to proceed with the case. During our conversations, I picked up on the fact that he was an avid hiker and travelled the world to hike some of the most popular sites. I sent him a personalized, one-of-a-kind hiking stick from Oregon. He was surprised and quite impressed that I cared enough to send a gift that meant so much to him. He is referring other attorneys to me, and they all tell me he told them about his hiking stick.

Gifts are a great way to market your business and to build a strong relationship with attorney-clients. They also provide the opportunity to display your ability to pick up on the details in a simple conversation and to showcase your powers of observation. A simple gift is appreciated, but a personalized, thoughtful gift is remembered and leaves a lasting impression.”

– Robert Malaer, RN, MSN, FN-CSp., CNLCP, CALM, CLNC

Thanks to Marcia Bell, RN, BSN, CAPA, CLNC, Kaylin Chase, RN, BSN, CNLCP, CLNC, Camille Joyner, RN, BSN, CCM, CLNC and Robert Malaer, RN, MSN, FN-CSp., CNLCP, CALM, CLNC for sharing their gift ideas for attorney-clients. Enjoy shopping this season.

Success Is Yours,
Vickie
Vickie L. Milazzo, RN, MSN, JD

P.S. Comment and share the most creative gifts you’ve given to attorney-clients.

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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