While many Certified Legal Nurse Consultants and attorneys are still on COVID-19 lockdown, it’s even more important than ever to communicate with your clients. The courts may be closed, but attorneys are still getting new cases, working on existing cases and advancing the discovery process on all of their cases. And they need to hear from you as the CLNC® consultant during the COVID-19 pandemic.
Watch the video where I interview Certified Legal Nurse Consultants, Robert Malaer, RN, MSN, PHMN, SANE, CNLCP, CALM, CLNC and Michelle Neal, RN, BSN, CLNC to discuss how they’re communicating with their attorney-clients through phone calls, email and videoconferencing during these tumultuous times. We also discuss tips for effective videoconferencing and how to retie the connection with an attorney-client you haven’t heard from in a while.
The COVID-19 pandemic may not just change how you communicate with attorneys now – it will also have a lasting on impact how you communicate in the future.
Be safe and stay healthy,
Vickie L. Milazzo, RN, MSN, JD
P.P.S. Comment and share how you’re communicating with your attorney-clients during the COVID-19 pandemic.