Want to Know One of the Most Important Skills for Certified Legal Nurse Consultants?
There are many skills shared by successful Certified Legal Nurse Consultants, but did you know that one of the most important is being a world-class listener? Surprised?
When you do listen, give it your all. Focusing on your chance to interrupt or what you’re going to say the next time the attorney takes a breath can be counterproductive. You might miss a key point because you’re concentrating on you and not on the narrative. And the narrative isn’t always spoken. It’s just as important to focus on what the attorney is not saying.
Being a world-class listener doesn’t mean that you sit passively – my strategy is to take lots of notes. But it does mean that you ensure the other party’s been heard and understood before asking clarifying questions or espousing your position.
The next time you sit down for a conversation make listening an intentional act. It’s harder than you think, but when you do it right, everyone profits.
Success Is Yours!
P.S.Comment and share how you listen intentionally to your attorney-clients.
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The National Alliance of Certified Legal Nurse Consultants (NACLNC®) is the largest and oldest association of legal nurse consultants.
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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
