I love technology, but computers will never replace the importance of meeting your attorney-clients face-to-face to discuss legal nurse consultant jobs and the reports you’ve written. I asked six CLNC® Pros: Suzanne Arragg, RN, BSN, CDONA/LTC, CLNC; Dale Barnes, RN, MSN, PHN, CLNC; Dorene Goldstein, RN, BSN, CLNC; Camille Joyner, RN, CCM, CLNC; Jane Hurst, RN, CLNC and Susan Schaab, RN, BSN, CLNC to discuss five ways they establish face-to-face meetings with attorney-clients.
- Secure the attorney’s availability in advance with the attorney’s assistant and then contact the attorney to request a meeting to discuss legal nurse consultant jobs. For attorney-clients you have a long-term relationship with, gain permission to schedule meetings with the assistant directly.
- Explain the goal of the meeting to the attorney. Assure her that the meeting will be brief and productive, and that by going over the case report together you will learn first-hand about her preferences for future legal nurse consultant jobs. Also emphasize that a meeting allows you to answer questions on the spot, and aids in developing the case further. For example, Dale Barnes says, “I explain that the purpose of the meeting is to collaboratively discuss the case so I can amend the report to provide the best work product possible. The attorney knows upfront I’m not going to waste her time.”
- Be professional and concise from the call to schedule the meeting to the actual meeting. Attorneys value their time, so don’t be chatty, but do let the attorney talk. Susan Schaab says, “They love to tell stories. Be a good listener.” Professional socializing helps to build rapport.
- Offer a complimentary 30-minute meeting to discuss the legal nurse consultant job. During the meeting, you’ll have an opportunity to suggest additional CLNC services you can provide on the case. This is also your chance to discuss the next case!
- Provide the attorney the option to first discuss the report with you over the phone. Once the attorney sees the value in this preliminary collaborative discussion he will be more open to meeting with you in person. For attorneys outside of your geographical area, conference calls are ideal. Dorene Goldstein says, “Most of my attorney-clients are located out of state, so I schedule a quick phone call after they’ve received the report to go over my findings, answer questions and point out the strengths and weaknesses in the case.”
If you want the attorney to get the most out of your reports and legal nurse consultant jobs, use these five strategies to schedule face-to-face meetings.
Success Is Yours!
P.S. Comment and share your strategies for establishing report meetings with attorney-clients.