Tom may be Mr. Tech Tip, but I think the “techies” of the world need a real-world consultant like me. I find technology challenging, daunting and sometimes disturbing. For all the progress we’ve made moving forward, some things are even more difficult than ever.
For example, let’s say you’re a Certified Legal Nurse Consultant who wants to upgrade your iPhone® 4 to an iPhone 6s. I thought it would be simple to transfer my email, calendar and all my painstakingly-made tweaks from my old phone to the new one. Do you think you can just walk into your closest Apple® store, swagger up to the Genius Bar and say “Make it so!”? No. They told me to back my iPhone up to my computer or to the iCloud® at a possibly great cost depending upon how much “stuff” I had stored on the phone. Then I could transfer all the email, photos, music and years of calendar records to the new phone. But, guess what, I couldn’t transfer all the mail server, account settings and all the calendar colors, reminders and other tweaks I’ve made over the years to the new phone. The customization needed to be done by hand. In 2013 don’t you think that’s ridiculous?
Daunted, I walked out of the store without a new phone. Personally, I think upgrading his iPhone was what really killed Steve Jobs.
For many people, technology is seamless. Take my 4-year-old niece, Reese for example. She can handle an iPad® like someone from that Genius Bar. I’ve seen her lock the screen rotation so she doesn’t get dizzy as the screen flips orientation when she moves it around. She’ll adjust the volume, move from screen-to-screen and download apps. It’s easy to her (and she’s 4). Piece of pie. It always works when she wants and when it doesn’t she can cry and fuss. But hers is set up for fun; not for a legal nurse consulting business. The difference is her apps are games; not buggy, hard to use, business apps.
Setting up an iPad or other tablet for your legal nurse consulting business instead of just for fun is not a piece of pie. Every Certified Legal Nurse Consultant would probably want to reproduce all those settings from her phone on her tablet and you’ll spend a Saturday trying to get it right. I’m in the process of doing that right now for my new iPad and believe me, I’m close to crying and fussing like Reese. I know – time for a trip to Camp Buck-Up, but before I packed my one, small carry-on bag for the plane, I went to Tom instead.
His response was “When I figure out the answer to these problems I’ll probably get elected to the board at Apple or become People Magazine’s “Sexiest Man of the Year” again.”
When that happens I’ll be sure to notify all of you. Until then, as Tom says, “Keep on techin’ my CLNC® amigos.”
P.S. Comment and share your favorite technology gripe – maybe someone else will comment and share a solution.