Certified Legal Nurse Consultants – Buck-Up and Heed My Advice

In my 28 years of legal nurse consulting education, I have personally mentored thousands of Certified Legal Nurse Consultants and CLNC® graduates. After all these years, I still love to mentor. I think it’s in my DNA and I like knowing that the advice I’m giving doesn’t come from a textbook or some other expert. I’ve lived it for 28 years and I always pride myself on the fact that my advice is real and grounded – there’s no fluff. Of all the mentors at LegalNurse.com, I’m probably the toughest. I’ve always lived a “buck-up” lifestyle and don’t like it when a person makes excuses for why they can’t do what they know they have to do to succeed.

I’m also never afraid to say I don’t know or that I have to research a question (a skill I learned from working with attorneys). What I want you to know is that my advice is only as good as your willingness to receive it and do something with it.

Here are the true Hollywood stories of two different nurses and their very different reactions to my mentoring. The first is a Certified Legal Nurse Consultant who’s been in business for 10 years. He asked me to critique an audio recording promo he created for his attorney-prospects. When I communicated my input, I started by saying that I wasn’t sure if he wanted to re-record the promo, but that my feedback would require him to do so. His response was, “Absolutely, I’ll do it!” and I know he will.

The other is a student with zero years of experience. She has bombarded me and other CLNC® mentors with question after question, all without putting any of it into practice. With every piece of advice offered, she instantly jumps in to say why the advice is wrong for her or just won’t work. Rather than becoming a “Successful CLNC® Consultant,” she’s become an expert in what won’t work, never having tried to find out what will work. She’s imprisoned inside a cage of her own making. She has the tools to break out but won’t put them to use.

I have a dear friend who’s 79 years old. She’s embracing technology but always sends me text messages written in ALL CAPS. It’s harmless to me, and I don’t have the heart to correct to tell her she’s SHOUTING. But, when I’m working with a CLNC® graduate or student, I feel it’s my obligation to correct their behavior and to tell them even those things they might not want to hear. It’s in my DNA to be honest and hopefully, it’s in your DNA to listen to my advice.

If I can borrow and paraphrase Danny DeVito’s great line from the movie, War of the Roses, “when someone who gets paid $400/hour wants to give you free advice, you should listen.” When you’ve asked advice from an expert, whether you’re paying for it or not, you should be ready to listen. It doesn’t mean you should blindly follow it. I’ve gotten advice from high-powered business experts that was clearly wrong for me, but I at least considered it before rejecting it outright.

When you ask an expert’s advice you don’t have to heed it, but here’s what I do recommend: use your own mind to decide your final course, but first receive the expert’s advice with openness and curiosity. Consider the experience of the person giving you the advice. Contrary to what the amateurs like to think, all opinions are not created equal. Look at the qualities and qualifications of the person giving you the advice. Have they ever run a successful business? Are they in business at all or are they living off someone else’s coattails?

If the advice is from a credible expert, ask yourself why you are resisting that advice. Is it because the advice is not a right fit for you? Or, are you rejecting it because it will require you to stretch yourself or do something inconvenient or outside the comfort zone you’ve built around yourself?

There’s an old joke about a woman who prayed every night asking to win the lottery. One day her prayer was answered by a voice telling her she needed first to buy a lottery ticket. You can get all the advice in the world, but until you put it into use, literally buy a ticket for the ride to success, or as I like to say, put some skin into the game, advice will be just that – advice. The only way you’ll learn whether it was good or bad is to take the advice and take action.

Remember, we are not defined by our past. We are not defined by our future. We are only defined by this very moment and what we do with it. Take my advice on this.

Success Is Inside!

P.S. Comment and share the best advice you have taken for your CLNC® business.

5 thoughts on “Certified Legal Nurse Consultants – Buck-Up and Heed My Advice

  1. Well put Vickie! I’ve gathered a lot of information specifically over the last 10 months since signing up for the CLNC® Certification Program, and most of it leans towards having to step out in faith. Perseverance and patience go hand in hand when you are a business owner. The success depends on yourself and your product. Do you really have what it takes? Do you really want to make your business grow? Do you want credible attorneys calling you instead of you calling them? Are you in it to win it? A student for life as you said. When advancing my own career I’ll take all the advice I can get. I would hope that other Certified Legal Nurse Consultants want the same thing with their businesses…success, joyful success. And success is mine! Thanks Vickie!

  2. I’m just starting my CLNC® practice, but so far the best advice is always keep looking for opportunities to talk about what you do with everyone. Think taking this advice has landed me my first case! Thanks Vickie, love your blog AND your advice!

  3. Here is my theory on personal success. It may seem cynical, but I think it’s true most of the time. “If you listen to people who tell you that you can’t be successful, they either don’t really know you, or they don’t want you to be successful.”

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*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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