Are You Providing Service or Anticipating Service as a Certified Legal Nurse Consultant?

I’ve stayed in a lot of hotels during my travels. Everything from Ramadas to Mandarin Orientals with more than a few Hiltons, Hyatts, Marriotts and the occasional Peninsula in between. As a result I’ve become quite jaded concerning hotel services. On a recent trip to Austin, Texas, I was stunned by the service at our hotel, the Four Seasons. The staff did much more than just meet requests, they seemed to anticipate every need. It started with the bellman who offered to find additional luggage stands. Then it was the waiter who, after I asked for the check and told him we needed to get to the airport, he offered to call a cab for us.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: How Open Do You Keep Your Windows Wide Open?

Every Certified Legal Nurse Consultant running a variation of Windows probably has at least one program that, instead of opening up to a full-screen view, pops up in a smaller window, a portion of a window or is just a quarter of its normal size. You then click it to full-size, do your work and when you’re done, close the program. Next time you open it that same day, it comes up full-size, or not. The next time you open it after a restart of your computer, it opens full-size, or not. Therein lies the rub, it’s not consistent, at least not as consistent as your other Windows programs.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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