When I was working at the hospital as an ICU nurse, “Dilbert” would have been my best friend. I was young, in my 20s and too smart for my own good. With the exception of one supervisor who would stand with us at the bedside when we were understaffed, I thought all hospitals supervisors and administrators were stupid or misinformed (or both). What did they know about the real world and the front lines of patient care? I’m not sure where I thought they worked for their first nursing job, but I was convinced none of them had ever started an IV or coded any patients other than a rubber training dummy. Maybe they dropped out of the sky into their desk chairs – or came prepackaged like an action figure.