Do You Need a GPS for Your Legal Nurse Consulting Business?

My husband Tom has a great sense of direction. You can plop him down in a city he hasn’t been in for 15 years and he’ll lead you to the nearest movie theatre or McDonalds through all sorts of detours without a pause. He’s even gotten us out of the woods (literally) with just a topographical map and a cheap compass (probably from a “kid’s meal”) after we misplaced a trail in a wilderness reserve.

My sense of direction, on the other hand, is terrible. I don’t try to hide it. If Neiman Marcus wasn’t in the Galleria (which is outside the 610 Loop in Houston) I’d never go there at all. Ever. I can find my way to the shoe department at Neiman’s, but when I’m in a big hotel, like our NACLNC® Conference hotel, I’m particularly challenged. Tom will often use the ring of my cell phone as a sonar signal or beacon when he’s searching for me.

Business consultants (often the ones who have never managed a business themselves) will tell you: have a plan; have a plan; have a plan. I may not have been blessed with a sense of direction but I have been blessed with the ability to plan. I wake up each day with a plan. But I also know that we’re probably going to bust that plan before it’s even 9:00am. The Institute’s Strategic Plan is 5,000,000 pages (really 63 pages), but even that can’t define the whole direction the Institute is traveling in. We head off following our plan towards one destination and often end at another. For example, we’ll start a meeting on one project and before we know it we’re all fired up, brainstorming a new resource for legal nurse consultants.

Mapquest is great for getting you from Point A to Point B with clean, convenient restroom stops in between, but it has one severe limitation – if you hit a detour – you’re stuck. What kind of sense of direction do you have for your legal nurse consulting business? What kind of plan are you using in your life? Are you using something limited like Mapquest or a more flexible GPS?

My car has a talking GPS. Unlike a spouse, it politely tells me when I’ve made a wrong turn or detour (“Please, please turn left at the stop sign, please.”) and points me on the best route to my destination. The most successful Certified Legal Nurse Consultants have a little GPS voice in the back of their heads that tells them when to detour from their plan and when to get back on it. When opportunities arise they’re able to detour from their plan and are primed to seize opportunities as they present themselves.

You need to develop a GPS-like sensibility for your CLNC® business. This will help you cope with the detours, expected or unexpected that show up. Walk into an attorney’s office for an interview and there are five attorneys, not just the one you expected, and your GPS will route you into the correct mode to address them all.

An attorney calls you with a case outside your area of expertise. Your inner GPS tells you to surf to the NACLNC® Directory website and locate a CLNC® subcontractor. A CLNC® colleague calls and asks you to testify on your specialty and you’ve never testified before. Does your inner GPS plot the quickest way out of town? No, it points you to research to start boning up on what you already know well and then to Nordstrom for a power suit (the one you’ve secretly been lusting after) to wear to your deposition.

Our inner GPS isn’t always right, it may sometimes be wrong, but it’s still our inner compass. It’s guided by what we’ve learned, what we want and what we need. It has our best interests in mind (but bears watching). Sometimes it’s a polite voice and sometimes it’s not so polite (screaming to get our attention). It’s 50% intuition, 50% training and sometimes 50% absolute total guesswork. It makes sure we return to our path but frees us to take advantage of the occasional detour without panic or fear (at least too much fear). Occasionally, like the one in my car, your inner GPS needs to be updated (or rebooted) to adjust to current conditions – but then it works like a champ again.

When was the last time you touched base with your inner GPS? Was it today, yesterday or when you enrolled in the CLNC® Certification Program?

What’s the last thing your inner GPS told you? Did you listen? I’d like to hear your inner GPS stories and so would your CLNC® colleagues. So please comment here.

Success Is Inside!

9 thoughts on “Do You Need a GPS for Your Legal Nurse Consulting Business?

  1. My family has always told me that I couldn’t find my way out of a paper bag, and they are totally right. But just like you Vickie, my husband has an inherent 6th sense, his sense of direction.

    When it comes to my new CLNC® business though, I am using Vickie Milazzo Institute as my North Star so I can stay on track!

  2. My inner GPS tells me to depend on the CLNC® Mentors and head for the Core Curriculum for Legal Nurse Consulting® textbook when anything new happens in my legal nurse consulting business. I plan for as much as I can by setting up the systems that Vickie has recommended, so that I am not caught off guard when an attorney calls.

    I was talking to another CLNC® consultant and sharing with her that I would not be as far along in my business had I gone in another direction. I share with other nurses who are considering legal nurse consulting that Vickie’s CLNC® Certification Program is the 5-star standard and the one that others try to emulate.

    Vickie gives us the tools to improve any area of our business and to build up any weaknesses that hold us back from moving forward. The 2-Day NACLNC® Apprenticeship materials and of course the Core are invaluable.

    On a personal note, my husband spends most of his days outdoors as a full time rancher. He never gets lost. He knows the mountains in the Southwest like the back of his hand. But you get him in town or even Walmart, and he loses all sense of direction. If I don’t remember where the car is parked, then we are both looking for it.

  3. Good morning Vickie!

    As always you speak to my heart and your business navigation tips have proven to be incredibly valuable.

    I have committed to a flexible GPS CLNC® practice. My business has traveled in the carpool lane for quite a few years, but a couple of years ago it began to shift to the far right hand lane. I had to allow for those on and off ramps and adjust my speed accordingly. Now, don’t get any wrong ideas, it wasn’t easy making lane changes; I was enjoying the fast pace. But, I am proud to say that remaining flexible has proven to be a strong business practice.

    Navigating the traffic, on and off ramps and changing lanes has provided a new sense of direction, welcomed new business and kept my business moving in the fast lane. The lessons I learned from my business shift were to remain steadfast to my vision, uphold my integrity, accept change and continue to take daily action steps. But isn’t this just another way of saying, “Stay flexible!”?

    Thank you Vickie for your commitment to CLNC® consultants and providing valuable business probes and tips.

  4. I like your metaphor. I call my inner GPS the still, small voice of God. The directions I receive on how to reach my goal are not always how I planned to get there, but, hey, I always get my desired outcome. Awesome, isn’t it? I get what you are saying totally. Thanks so much for continuing to share of your wisdom. You are the Best!

  5. I can’t remember the last time my inner GPS failed me in both my personal and professional life.

    I was listening to my inner GPS for my CLNC® business when I recently upgraded to the VIP CLNC® Success System. Even in the current economy, upgrading made smart business sense.

    The VIP benefits are certainly worth the expense (especially the mentoring) as I navigate the road of CLNC® success.

  6. I am an upcoming CLNC® consultant (May 11-15) in Chicago. Being a full-time staff nurse at the hospital and with the present economical cuts at work (cancellations each pay period), my inner voice is telling me go forward with a new CLNC® business and plan. I welcome the change and will need a lot of encouragement.

    Thank you for this opportunity of networking!

  7. I too am directionally challenged so I need a GPS system to get around places physically, my GPS is my husband. He can usually get me out of anything. With my CLNC® business, I am on my own (with the exception of Vickie Milazzo Institute). My inner GPS system is telling me to stay focused and complete one goal at a time. Thanks for trying to keep us ALL on target.

  8. Hi Vickie,
    I agonized over whether to take the leap to Legal Nurse Consulting. Like so many of my peers in nursing, I have seen the changes, many of them prohibitive, that have been the catalyst for my ‘leap’ this year. I signed up for the VIP CLNC® Business System and will see you at the CLNC® Certification Seminar and 2-Day NACLNC® Apprenticeship in Chicago from 5/11 through 5/18…….I’m at peace, thanks.

  9. Paule, how profound! As I was reading the GPS message Vickie was sharing with us, my mind immediately went to “the Still Small Voice of God!” I accept it as, “God Pointing me Softly.” If I keep faith, keep working, have the coffee brewing, machines humming(fax, PC) and be ready when my doors open in the mornings for my attorney-clients I know I am going to accomplish my goal!

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