marketing strategies

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One of the marketing strategies I teach in the CLNC® Certification Program is to network with everyone who comes within three feet of you. In this quick video, Catherine Cass, RN, CLNC shares how she used this marketing strategy right out of the Core Curriculum for Legal Nurse Consulting® textbook to land a lucrative testifying expert position – even before she’d left the CLNC® 6-Day Certification Seminar in Las Vegas.

It doesn’t get any better than this.

Success Is Inside!

P.S. Comment if you would like to congratulate Catherine.

Phil Newman, RN, CCRN, CLNC, shares how he applies the old “lunch and learn” concept to attorneys. He also discusses how to get into the offices of attorney-prospects after meeting them at his legal conference exhibits.

 
Congratulations, Phil and thanks for sharing two effective marketing strategies for Certified Legal Nurse Consultants.

Success Is Inside!

P.S. Comment to thank Phil for sharing how to get attorneys to come to you.

Exhibiting is one of the most effective marketing strategies for Certified Legal Nurse Consultants, but only if you follow up. After any event (seminar or conference), the attorney-prospect is going back home to his hectic routines. No matter how much you hit it off in person, you will need to be persistent in your follow-up to recapture the attention you had when the attorney was thinking about you and your CLNC® services, not about upcoming depositions, trials or briefs.

Certified Legal Nurse Consultant Dorene Goldstein proves how following up paid off big for her and will for you too:

“I spent more than a year marketing to a group of attorneys who are now among my biggest clients. I met them while exhibiting at a legal conference and they expressed interest in my CLNC® services. After the conference, I followed up with a phone call. The next month I did the same. Six more calls and six months later, when most people would have given up, I made the decision to continue to pursue these potential attorney-clients because I knew they were hot prospects, even if they didn’t know it. All I needed to do was get into their office and show them how I could help them with their medical-related cases.

My persistence paid off when one attorney-prospect took my call. I was ready with my script and set up an appointment to meet him in his office. Today they are my biggest client. I can’t imagine what would have happened if I’d given up. I learned from this experience that when you continue to follow up to pursue a big opportunity, it will pay off big!”

Dorene Goldstein, RNC, CLNC

Success Is Inside!

P.S. Comment and share how following up with attorney-prospects paid off big for you.

Like most women, I’m a sucker for a gift with purchase (GWP) at a makeup counter. I never met a GWP offer I could refuse, so I try to steer clear of the mall when I know they’re being offered. Tom’s been shopping with me so many times that if I forget to ask for my GWP, he’ll often pipe in before we close the transaction with “is there a gift with that?”

I have a great sales rep, Lisa, who I’ve known for a long time. Once, she tried to sell me a new product which I refused. To my surprise, when I got home that very product was in my bag! That’s right, the actual product, not the small sample of it. She’d even tucked in a note telling me she was sure I would love it. I had no choice but to experience it and now I’m a believer. That free gift turned out not to be free at all because I love this product so much I’ll probably be buying it for the rest of my life or its life.

This same marketing strategy works for your legal nurse consulting business too. You should be educating your attorney-clients about every one of the 32 CLNC® services you offer. If they’re stuck on using the same 3-5 CLNC® services, gift them, and I don’t just mean a small sample. Go ahead and do that whole set of requests for production, (not just 5 examples of what you are able to do). Remember not to bill them for it, but remember the small note that reminds them that this time it’s a gift. And this is a gift that should bring you a huge return. If you do it well, the attorney will be hooked and expecting it (for your regular fee of course) on the next case and every case thereafter.

I am certain that if Lisa had never given me the product, I would never have tried it. She is smart enough to know that sometimes even a sample is not good enough. I had to fully experience the product to fully appreciate it. One of those tiny two-use samples wouldn’t have converted me like having the full-blown experience.

If you believe strongly in what you have to offer, you’ll find a way to get a CLNC® GWP into the hands of your attorney-clients. Create and deliver your CLNC® GWP today. Warning – if your attorney-clients like it too much, you may not have time for your own shopping anymore.

Success Is Inside!

P.S. Comment and share your favorite marketing strategies or fun GWP stories.

Read Part 1.
 
My deepest fear was “would I be able to support myself as a legal nurse consultant?”
 
I was tired of the rat race, the bureaucracy and the politics of my hospital job. I faced my fears, declared that I am now in business for myself and never looked back. I found a mentor to help me with the administrative aspects of the business. I used Vickie’s tools for success to help me to work smarter not harder.
 
My advice to my RN colleagues is to face your fears. Use Vickie’s tools for success to market and expand your CLNC® business. Don’t give up. If you run into No, just remember it is not personal and move on to the next potential attorney-client. Always go back to the ones who say no. No doesn’t mean “forever no.” Be confident in your ability. Acknowledge to yourself every day before you start the day, “I am a successful Certified Legal Nurse Consultant.”
 
Most of the people in my life were encouraging. For those who discouraged me, I thanked them for their opinion and did not allow myself to engage in their negative thinking patterns. I aligned myself with only those who were encouraging and supportive.
 

Sandra Higelin, RN, MSN, CS, CWCN, CLNC

 
Where do I start? First of all, I had no idea what a Certified Legal Nurse Consultant was. I read the Vickie Milazzo Institute advertisements in my nursing journals and they made me curious about what a nurse could do to help in the legal field.
 
Looking back now, and after talking to so many people about the CLNC® Certification Program, I see that I wasn’t the only person afraid of changing my career to become a CLNC® consultant. I had all of the typical fears, worries and concerns that a nurse would have even thinking about stepping out on my own. I thought about how I could use my knowledge and skills outside of clinical nursing. I have to say that was one of the first hurdles I had to clear. I didn’t really think that I had anything that special to offer. Oh sure, I was very comfortable with my nursing knowledge and skills, but what I couldn’t figure out was why someone would want to pay me so much more money for something that I did every day. I also worried that maybe I didn’t know enough, and what would happen if I went through the CLNC® Certification Program and didn’t like it?
 
Almost 17 years ago, my options looked grim when I had to face the reality that my clinical nursing career was kaput because of my back. There really aren’t many options for nurses who have the need and desire to work from home, and who want to remain active in nursing. Actually, I held little hope for being able to practice nursing. Even those jobs outside of the clinical arena weren’t options for me because sitting for very long wasn’t going to work. But I am a strong believer in “things happen for a reason.” When I looked at Vickie Milazzo Institute’s ad in the nursing journal again, I just knew that it was the right thing for me.
 
I don’t think it’s that I overcame my fears, as much as that once I learned what was involved, and why I was needed, my fears weren’t there anymore. It’s true when they say that many fears arise from lack of knowledge, and that was me. The Institute thoroughly answered my questions.
 
I know that my RN colleagues have questions, concerns and fears trying to decide whether they want to become Certified Legal Nurse Consultants. I just want these nurses to know that they aren’t alone in having those feelings. One thing I asked myself when I was trying to decide if I wanted to go through the program or not was, “Where will I be in five years if I don’t go through the program?” I really couldn’t answer that except that I’d be five years older, and still unsure of my nursing career. Then, I asked where I would be in five years if I did go though the program. Naturally, I’d be five years older, but with Vickie’s time-proven CLNC® Certification Program, I could be totally independent; making my own decisions, and not have to deal with all of the garbage at the hospital. Nothing in life comes with a guarantee. Sometimes you just have a feeling that it’s the right move and you follow your instincts.
 

Jane A. Hurst, RN, CLNC

 
Honestly, my deepest fear was of being successful. I was afraid that I would become so successful that I wouldn’t have time to do the things I love outside of my job. I was also worried about being accountable to attorney-clients and their clients. As a new CLNC® consultant, I was not 100% sure I would be able to do my best while learning and I was afraid of letting anyone down.
 
I still struggle with fear. Some days I succumb to my fears and get no work done and other days I am so focused, the work products come easily. It’s when I remind myself that as a nurse, I have the tools I need to succeed, that I do my best work. It seems that I often get in my own way. I am my most successful when I get out of my own way and let success happen naturally.
 
Do not give up. I have proven to myself, just recently, that success can happen if you want it badly enough. It takes time, it takes practice and it takes looking at life and business with optimism and the desire to learn from mistakes. Once I started to see my CLNC® business as I do my training for an Ironman Triathlon, I realized that success is easy. When trying new strategies, pay attention to the ones that work and the ones that don’t. Be open to advice and stay positive – that way, you will be successful.
 
Everyone I knew was encouraging. Their optimism about my being successful scared me. I wish I had overcome my fears right away rather than having fears about becoming the successful CLNC® consultant I have become. Thinking about changing your life for the better is a lot more frightening than actually doing it.
 

Caryn Jaffe, RN, CLNC

 
My fear about changing careers from operating room nursing to full-time Certified Legal Nurse Consultant was that I would not know enough about medicine and nursing to be a valued asset to an attorney. This fear quickly disappeared when I began to hear in my head what Vickie teaches, “I am a nurse and I can do anything.” I must have said that simple phrase to myself a dozen times as I rode the train to my first attorney-client interview. I kept reminding myself that I had been trained by the best and I had a wealth of knowledge that any attorney would be thrilled to have. My biggest fears went away quickly when my first case turned out to be a retained sponge. I smiled and took it gratefully and felt that I had nothing to really fear after all.
 
The big reason I thought I could be a successful CLNC® consultant was that I had been an OR nurse for 23 years. I had been the nurse that doctors wanted in their surgical cases. I had been the nurse that management wanted when training a new batch of graduate nurses. I was the trauma coordinator for so many years. I felt that I had proven myself in so many arenas that this new profession was only another arena that I needed to master.
 
My best advice to other RN colleagues is to live your passion like Vickie teaches. If being a Certified Legal Nurse Consultant is something that you are passionate about, then go for it. Devoting yourself to something you are passionate about will help to sustain you when things get rough. You need to set your goals and plan how to attain them. Recognizing that there may be set backs will be a big step in your success. Just “Go all In!” and you are sure to succeed.
 
Everyone in my life was encouraging when I told them I was leaving OR nursing to pursue a full-time career as a CLNC® consultant with a medical malpractice law firm. Leaving an area where I had been for so long was definitely a change that people took notice of but once they recognized my passion and determination, they could not have been more supportive and more encouraging.
 

Mildred Mannion, RN, BSN, CNOR, CLNC

 
I was fearful of changing my career path in mid-life. I questioned myself about leaving a secure comfort zone to enter into ‘the unknown.’ Encouragement from my family, especially my children who were very excited and proud that I was ‘brave’ enough to make a career change ‘at my age’ helped. I also told myself over and over again that I was a nurse and I had the knowledge and expertise to present the information to attorneys. I also reminded myself that the attorney-client did not ‘know it all’ or he wouldn’t have hired me!
 
You have to step out in faith. Do not get discouraged when you become afraid or intimated – this is part of the learning curve. Talk to other CLNC® consultants who are successful and Vickie’s staff at the Institute. Never say, ‘I can’t do it’ because you can! If I can do it, anyone can.
 
My family was very encouraging. I could not have asked for a better group of cheerleaders!
 

Molly Phillips, RN, CCM, CLNC

 
I was afraid! My deepest fears about changing my career to become a Certified Legal Nurse Consultant included fear of my business failing and not being successful, fear of the unknown, fear of rejection by attorney-clients, fear of the monetary investments required to get the business up and running, fear of change , fear of becoming too successful and not being able to balance my professional and personal life, fear of the time commitment and dedication required to make my new business successful, fear of not having the business knowledge and background, and lastly the fear of not having that steady every-two-week paycheck.
 
Overcoming all these fears was fueled by my excitement, curiosity and passion for succeeding that I developed for my new career as a Certified Legal Nurse Consultant. I exercised positive framing and pictured myself being a successful CLNC® consultant. I reached deep inside myself for my own self motivation and coupled that with the winning combination of Vickie Milazzo Institute and the CLNC® Mentors. After attending the NACLNC® Conference I came home so empowered and fired up after hearing other CLNC® Success Stories and marketing strategies that I was ready to branch out and tackle the task of acquiring new attorney-clients. I also surrounded myself with a positive and supportive network of people who believed in me and who were even more excited for me to develop my new CLNC® career than I was.
 
Like any good nurse does, I researched the field, my market, my competition and put the right professionals in place from the start to assist me in building my foundation and business plan. I took baby steps and set mini goals for myself to accomplish daily. I made it known to friends and family that I was serious about my new CLNC® career and business. I asked for their help and support.
 
I took my first case and my first check from my first-attorney client and built the business from there. It was slow at first, but I am proud to say I never had to cross my personal savings with my CLNC® business.
 
As I learned new things about being a successful CLNC® business owner from both my professionals and the Institute, it gave me the confidence to explore new areas and experiences. Now every time I take on a new attorney-client and a new case, I learn something new and become a more well rounded CLNC® consultant. I have learned that I am the medical information educator, and that attorneys need my knowledge and insight for their cases. That is powerful!
 
I have learned to let some things slide and rearrange my priorities to make myself and my new CLNC® career number one. I also keep a journal of all the positive encounters with my attorney-clients and every time I get a new case or a referral. I read it often to remind myself of what works, especially if I encounter a negative situation or a rejection.
 
Go ahead and invest in that great power suit and pair of heels. Trading my scrubs in for the power suit has made me feel more powerful, sexy and professional!
 
I was fortunate to have encouraging and supportive people all around me. I made it known to them that I am in this to win. This definitely contributed to my CLNC® success and continues to do so every day. Don’t be afraid to ask for help, relinquish some control and accept it where and when you can!
 
Let unimportant things go; rearrange priorities to make your new CLNC® career and you number one. Set time aside to work on one action step every day.
 
Being a Certified Legal Nurse Consultant is a win-win combination. Like Vickie tells us, we are the attorney-client’s secret weapon. One needs to make their new CLNC® career work for them and their life. You have nothing to lose and you are in a powerful position as a CLNC® consultant. The work and attorney-clients are out there as much as you go out there and get them. Just focus on getting one case and doing that one case at 100% quality, and before you know it the referrals spread, you will be used again, the letters of recommendation will come and you will have attorney-clients coming to you without even marketing yourself. It is important to be patient and remember that timing can be a factor.
 

Julie Somen-Becker, RN, BSN, CLNC

Success Is Inside!
 
P.S. Comment and share how you overcame your deepest fears or congratulate these Certified Legal Nurse Consultants for going for their dreams.

On February 4th I gave an assignment for all Certified Legal Nurse Consultants attending the 2009 NACLNC® Conference to go see the movie Slumdog Millionaire and to identify Jamal’s maverick entrepreneurial moves. For those of you who couldn’t join us in San Antonio, read the brief overview of my conference opening below.

I will start by confessing that the only reason I saw the movie was because of the acclaim it was receiving. Frankly, I didn’t have the high hopes for Slumdog Millionaire that the critics had. It was directed by Danny Boyle and the last movie of his – Trainspotting – I walked out of.

Set in Mumbai, India, Slumdog Millionaire unravels the main character Jamal, who lives in a slum and against all odds, escapes by evolving into a true entrepreneurial maverick. The movie opened with a torture scene and just when I was packing up my popcorn to leave, suddenly the scene switches to Jamal, as a little kid, diving into a filthy toilet, and before I knew it, I’m sitting back down, laughing so hard I’m falling out of my seat.

What made it funny is – it isn’t even a toilet. It’s a squat hole with a 4-foot drop into a pit – filled with you know what.

Locked in the outhouse for this squat hole, Jamal’s first maverick move is when he plunges himself through the squat hole and literally, into the sh*t. Covered head-to-toe with excrement he uses that to his advantage to push his way through a crowd and ask a famous Indian movie star for his autograph.

And some of you are afraid to walk up to an attorney in your best suit and ask for a case.

Then, after losing his mother at age 5, he and his brother survive by scavenging dumps for scrap materials to sell.

You already know that some of the best marketing strategies are free. But when’s the last time you made a maverick move and scavenged your old attorney-clients for new cases?

Soon the brothers are abducted by a gangster who steals children off the street with the plan of maiming them and sending them back out to beg. Jamal doesn’t mind begging – but he’s not about to settle for being maimed, so he and his brother find a maverick way to escape.

Let me ask you, are you settling and accepting something in your CLNC® business that you shouldn’t?

We next see Jamal stealing shoes at the Taj Mahal to resell in the market.

Overhearing the guides taking tourists around the Taj, Jamal, in another maverick move, promotes himself to self-professed and self-educated tour guide, filling the tourists with facts he makes up as he goes along.

When’s the last time you tackled something that you’re not an expert on? That’s maverick.

As an uneducated young adult, he works as a “tea wallah” delivering refreshments to employees in a call center. A job he uses in true maverick manner to locate his missing brother and, against all odds, to catapult himself onto the Indian version of “Who Wants to Be a Millionaire.”

On the show, the host secretly tells him the answer to a question but he doesn’t trust it. He goes with his gut and this uneducated slumdog chooses a different answer instead – and wins. That’s a true maverick.

When is the last time you ignored someone’s “expert” advice and came out the winner?

Now I’m not advocating you start running scams on your attorney-clients or make uneducated guesses about your cases. We will leave that to your competitors.

What struck me about the movie was the spirit, the life force and the maverick qualities embodied by Jamal. His entire life he faces terrible adversity and yet you don’t see that stopping him.

One door closes in his face and he forces another one open, each time using his life experiences to succeed.

Let me ask you: What would your CLNC® business be like if you never gave up?

Now I know this is just a movie. But what if you allowed yourself to have Jamal’s maverick entrepreneurial spirit?

Like life, Slumdog Millionaire is not all feel-good. Parts of it are painfully harsh. But in the end, it’s the story of a little boy who teaches you the greatest tools of the entrepreneur – maverick persistence, hope and optimism.

Jamal never gave up hope, never gave up trying and never gave up on himself.

Two of the child-actors in the movie were actually from the slum and ended up, against impossible odds, walking the Red Carpet, spending a day at Disneyland and receiving a hero’s welcome when they returned to Mumbai. If opportunities are there for the slumdog Jamals of the world, why not for you?

This story reminds me that life is meant to be good.

Who wants to be a millionaire?

What’s stopping you?

Go out.

Get started today.

My motto is: We are nurses and we can do anything!

Success Is Inside!

P.S. Thanks again to all for a great Conference. Comment to share your best maverick entrepreneurial techniques you learned from Slumdog Millionaire.



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