Productivity

People often compliment me and tell me what a great memory I have. While my memory’s respectable, what’s even better is my note-taking prowess. That’s my real secret. I am a voracious note taker in every business situation.

One executive at Vickie Milazzo Institute boils it down to, “The person with the best notes wins.” With that thought in mind, I not only always have a legal pad and pen handy, but also a stack of sticky notes, even in the most informal of meetings. They serve as my external memory, one that doesn’t get erased by sleep, an office crisis or a box of hot glazed donuts.

Have you noticed that as a society we are becoming less skilled at listening? As a legal nurse consultant you can’t afford to be or risk becoming a poor listener.

When you’re talking with an attorney, they must be the center of your attention and you should appear smart and “all in” the conversation. Think about the last time you were talking to someone who was looking past you over your shoulder, checking her Blackberry or appeared to be day-dreaming. Remember how you felt? That’s exactly how the attorney-client will feel – unimportant – if you appear to not be “all in.” You also risk missing a key communication, such as an important issue on your medical-malpractice (or personal injury…) case or worse yet, a deadline. Just like taking notes during the CLNC^® Certification Program increased your exam score, taking notes when you are speaking to your attorney-client will dramatically improve the points you score with that attorney.

Whenever you are in your attorney-client’s office, pull out your Mont Blanc pen (or “be like Vic and buy a Bic”) and your notepad (legal size of course) and take notes as you discuss the case or a future assignment.

If you switch conversations to a different case, switch to a different page. You might be killing an extra leaf on a tree or slaying a forest, but it’s a lot simpler and ultimately more efficient to have only notes for one case per page. That way when you get to your office, you can just file your notes with the corresponding case without having to rewrite a single note.

The more you practice note-taking, the more natural it becomes and soon you can talk, maintain eye contact, smile and take notes all at the same time. The same people in my office who see me take notes all day, every day in every meeting or hallway conversation, are the same people who credit me with a great memory. The notes have become invisible and all they remember is that somehow, day after day, I remember everything we discussed.

Note-taking is a powerful business tool for Certified Legal Nurse Consultants. Start today.

Success Is Inside!

A couple of months ago I jumped on an airplane to Las Vegas for the Institute’s CLNC^® 6-Day Certification Program. I normally work on flights. I carry my own water, jack my iPod^® Classic into my Bose^® sound-reducing headphones and crank up Prince. I’m so self-contained that the only thing that can ruin my flight is when the guy in front of me leans his seat back into my lap so he can sleep.

Even before we take off, I have my laptop on my lap waiting for the double bell that allows real business travelers to work and fake business travelers to sleep (or suck down as many free drinks as they can if they’re in first class). Vegas can be 3½ hours from Houston and this time I got lucky – no sleepers. I cranked up the laptop, got to work, didn’t look up until final approach into LAS and I didn’t think anything of it.

In Vegas, I was comparing flight notes with another staff member who told me her laptop conked out somewhere around West Texas, about 1½ hours into the flight. We have the same model laptop so I was a little confused why I could work for 3 hours and she couldn’t (no it’s not just stamina). I volunteered to take a look at her laptop (it makes me look good even though it’s my job). After two minutes, I figured out her issues, at least the ones related to her laptop. One of those issues was the strain on the laptop’s battery.

Based on this experience, here are some steps and tips to extend the life of your laptop batteries whether you’re flying across the country, working in the medical library or soaking up the free Wi-Fi at Starbucks^®.

Keep a Low-Power Profile

• Right click My Computer on your desktop, click Hardware and click Hardware Profiles. If you’re undocked, copy the profile you are in and rename it to Undocked-Normal.
• Click Start, Settings, Network Connections and Panel and disable your Wireless Network Connection. (When you’re in the air or out of range of the wireless Internet, the computer will keep trying to connect and runs down the battery trying).
• Highlight the current profile, click Rename and name it Undocked-No Wireless.
• Dim the laptop screen a couple of notches. You don’t need a tan while you work, so maximum brightness is not necessary.
• Click Start, Control Panel and Power.

• Next time you boot up your laptop it will give you a choice of which profile to select so if you’re out of range of wireless, pick the Undocked-No Wireless and your laptop battery will get extended life.

Stick It in Your Ear

• Don’t listen to music on your laptop – get an iPod or Zune^® and use the ear-buds or a Bose headset.

Empty It Out

• Don’t watch DVDs or listen to CDs on your laptop and make darn sure you don’t have a CD or DVD hiding in the built-in player.

Ditch It and Stick It

• Pull out the CD/DVD player and replace it with a second battery.
• Buy the battery with the highest number of cells (6-12) and look for a high watt-hour (WHr) rating. The more cells and higher WHr, the longer it will last.
• You probably won’t be listening to CDs or watching DVDs on the road but if you think you will, just toss the modular player in your computer case and only use it when plugged into a wall jack.
• Some computers have portable battery packs you can attach – consider one.

Juice Up Every Chance You Get

• Use your charger right up to the last second in the airport or Starbucks. Any time spent on the ground using your battery is less time in the air on your battery. Don’t be afraid to top off unless you have an older non Li-ion battery.
• Once you’re on the ground, run the battery(ies) completely down and charge them overnight. Do this each night. It’s always good to run through a full power cycle as often as possible.

Make New Friends at the Airport (You Won’t See Them for Long)

• I carry one of those goofy power plugs from my local hardware store that allows me to plug three cords into one wall plug. If I need to juice it at Starbucks and some sandaled, goatee-type is already plugged into the wall socket I can usually talk him (or her) into letting me share by plugging in the adapter so we can all make nice.

I’ve flown New York City to San Diego on one charge using the above methods and highly recommend them. The only problem is my batteries last so long I can’t use the dead-battery excuse so I can shut down and dig deep into the latest Lee Child thriller.

Here’s one last tip. If your airport doesn’t have free Wi-Fi (a lot do), find the closest airline club, one club-member benefit is usually free, unsecured, wireless Internet. You’ll locate it quickly by looking for the laptop owners crouched against the club’s wall desperately downloading email.

Keep on Techin’, (and I’ll see you at the wall socket!)

Tom

As a Certified Legal Nurse Consultant, do you use Google^® to search on a regular (or exclusive) basis? If you’re like me, you’re tired of seeing only 10 results per page. You know, scan the page, click next on the Gooooooooooogle link and then see the next 10 links, repeat – next 10, repeat – next 10, repeat – ad nauseum and if you’re as tired as I am of that basic white Google homepage that offers little in the way of excitement other than an occasional logo change, it’s time to take matters into your own hands. Open your Internet Explorer^® or Firefox^® browser and point it to Google. Next, create an account with Google. It’s quick, easy and it’s free (plus they know all about you anyway – they’re Google after all).

After you create your account, go back to Google and click on iGoogle (in the top right corner of the page). You may not need to, it may take you right to iGoogle^TM. When you get to iGoogle (you’ll know) you can select a theme from the “Create your own homepage in under 30 seconds” box. Check a few of the options in the Select Interests box. You can change them later. When you’re done click on “See your page.”

Once you do you’ll see that your new iGoogle homepage has changed considerably. There will be new content like a useless clock, perhaps weather, news from CNN or perhaps your local paper or The New York Times. Ignore these changes for now, we’ve got important work to do.

First, go to the top of your new iGoogle homepage and click on either Preferences or Search Preferences (depending on which one you see). You can then tell Google to display 100 (really 100!) search results per page. You can also tell it to open search results in a new window. This is way cool – your original 100 results remain in place and each link opens in a new window. This way, as you evaluate each result for a case you’re working on for your CLNC^® business, you don’t lose the original results and can close each page (or follow its links) as you wish. Save your preferences and go back to iGoogle.

Next, you can select your theme or change your theme. You’ll have pages and pages of customizable themes (header images and page colorations) that will change the way you look at Google forever (or at least until you change themes). Vickie loves trekking and hiking in the mountains so she selected a cool theme that reminds her of the Bhutanese Himalayas. I’ve got an electro-techno-looking theme that charges me up. Some themes are static – the same all the time. Other themes change throughout the day. (Try Pocoyó for a fun, changing theme). You can search the themes by keywords to find one you like.

The Institute has also developed a theme specific to Certified Legal Nurse Consultants. You can get the iGoogle CLNC^® theme by logging into the NACLNC^® Community. Once logged into the Community, click Member Seal and Other Downloads. Select the iGoogle CLNC^® theme to easily upload it to your iGoogle homepage.

Now that iGoogle’s looking different, your next step is to address the new content that’s been added to your homepage, courtesy of iGoogle’s Gadget APIs (you’ve learned a new tech word. Now, instead of saying “I can’t go out with you Friday, I’m washing my hair,” you can say “I’m staying in Friday to use Core JavaScript Features and Standard XMLHttpRequest class objects to customize the APIs for my iGoogle homepage.”)

The APIs allow you to drag and drop, add and delete and even resize feeds on your iGoogle homepage. To take advantage of this, the first thing to do is navigate to Vickie’s Blog and click the Subscribe to Feed link at the top left. Now, instead of subscribing by email, select the option under Subscribe Now! to read the blog with your iGoogle or My Yahoo! web-based reader. It’ll then take you back to your iGoogle homepage and should show a box listing the last four headlines. You can then grab the “Vickie’s Blog” box with a left click and drag it anywhere on your page. Use the little icons in the top right of each feed box to delete a feed from your page or to move it around your iGoogle homepage.

Now visit other blogs, news sites (NYTimes.com) or alert sites (FDA.gov) and add their feeds to your homepage. Do a Google search for medical-malpractice news and feeds or other types of cases that interest you to find a wealth of news, facts and opinions. Almost all of these information sources for your Certified Legal Nurse Consulting business can be added to your new homepage. On mine I keep the local weather, a stock market ticker, global and local (Houston Chronicle) news and legal feeds. As you learn of new, interesting feeds you can add them, deleting the feeds you no longer need.

I haven’t tried this in IE8 yet, but in my Firefox browser I have multiple tabs that open each time I start Firefox. My homepage and primary display tab hold legal feeds, my secondary is tech feeds (natch!) and the last is news and current events (like movies). Every time I open a browser, I take 2-3 seconds to scan the headlines and then get to searching. One more tip is to use both IE8 and Firefox. I’ve set IE8 to Google, and Firefox to Yahoo!^® and I’ve got different content on each browser. My ultimate search destination (legal, news or research) helps me select which browser to open.

This blog has primarily been about Google but, with the exception of themes and colorizations, you can customize Yahoo! just as easily as you can Google.

Remember, use a combination of search engines to get the best results. You’re cheating yourself out of information gathering otherwise. Customizing your homepages will put more information at your fingertips. Just make sure it’s useful.

Keep on techin’,

Tom

Any legal nurse consultant who owns a computer running the wonderful Windows^® operating system (OS), has, at some point been faced with the little pop-up that tells you something to the effect that “high-priority updates are available for your computer, would you like to download and install them now?” My answer is a whole-heartedly qualified “Yes! I sure would in certain situations.”

I live behind a firewall, I’ve got eight real servers, a couple of virtual ones and any number of different “legacy” (geek-speak for older) programs running across 25+ computers at any given time. Before I can do an OS update or upgrade, I’ve got to make sure it doesn’t “break” anything (geek-speak for causing an older program to no longer run correctly) causing your users, then you, much pain and grief. This update/upgrade issue is compounded by our numerous websites designed to be viewed with various versions of any number of different browsers (Safari, Firefox, Internet Explorer, etc.) running different web services to collect and transfer data. So, when Windows asks me if I want to add a new service pack to my XP operating system, or high-priority updates to my Office programs or even to upgrade to a new level of Internet Explorer, I have to step back and think about it.

However, if I was a Certified Legal Nurse Consultant running Windows XP or Windows Vista and the Office family of productivity software (talk about an oxymoron!), I’d have a different answer. As an individual user not connected into any “legacy” software and whose system is working with existing printers, scanners, etc., I would install every service pack for Windows XP and Vista that comes down the line. Service packs are upgrades to the operating system itself and usually contain fixes for other issues that have arisen since the last service pack. They’re designed to cure deficiencies in the original program and make it into something safer and more stable than the prior version. In Windows XP’s case service pack support has been discontinued and only high-priority updates will be issued in the future. Service packs are a way to upgrade to a newer and better version of your operating system (keep your Vista service packed up). If you’re worried that an existing program won’t run correctly after a patch, do a Google search before you download and install the latest version to see if the new service pack is contraindicated for your software. If not, go ahead, download and install that sucker.

Even Apple offers OS upgrades (and patches) designed for the same purpose. According to an article in The New York Times, researchers at Symantec found 26 vulnerabilities in the Mac OS X in 2008 versus 27 for Windows Vista. The takeaway? No matter what OS you’re using – keep it current.

High-priority updates are different than service packs. High-priority updates are just that – fixes for something Microsoft has deemed a high-priority problem. Believe me, if Microsoft thinks it’s high-priority, it is (or was six months ago when it was identified and Microsoft started working on a patch [geek-speak for "emergency fix"] for the issue). Download and install high-priority updates. Always. Period. End of story. Your computer won’t be completely safe, they never are, but it will be as safe as can be as long as it’s fully patched and packed up.

How do you go about setting this up? There are a couple of ways. The easiest is to go into your Windows Control Panel (Start, Settings, Control Panel or Start, Control Panel depending upon what start menu you use) and adjust your Automatic Updates to download and install updates automatically. Then, every Wednesday night, or whatever time and date you set, your computer will contact Microsoft’s servers to check for updates and it will download and install the updates automatically. This is a great way for a CLNC^® consultant to keep his/her computer up-to-date.

If you don’t trust Microsoft to do this (and not everybody should), you can open Internet Explorer and go to windowsupdate.com and follow the instructions to check your computer against the lists of the most current service packs and updates. The computer will do so on its own, just give it permission to install the necessary applets and give it some time. Without releasing any private information to Microsoft, your computer will be checked and a list of “high-priority” and “available” updates will be generated for your computer. I usually select just the “high-priority updates” and then review the list to see what Microsoft feels is high-priority. You can deselect any that you don’t think you need, and then let the computer install them. Sometimes it takes a couple of reboots but I feel much safer afterwards.

If you have a company-issued computer or work for a company and access various programs through a virtual private network (VPN), you’ll want to check with the IT department to see what the company policies are on updates – automatic or otherwise – before you install anything. After all, you don’t want to be the one to “break” the system! Otherwise, if you’re using your own computer – go ahead and patch and pack it up!

Keep on techin’,

Tom

Did you know that the word “niggle” is an intransitive verb which according to Merriam-Webster, dates from about 1616 and means to trifle or to spend too much effort on minor details? Do you find yourself niggling away your time or do you use it meaningfully for your legal nurse consulting business? Most people claim to cherish their “quiet” time, but be honest. Do you spend the first part of your day on your email? Or, do you use that peak productivity time to knock out those hard projects for attorneys and big things for your CLNC^® business.

The first part of my day is my quiet, productive time. These are the hours before my office is officially open and all the employees have shown up. By 8:30am there’s a line of penitents forming outside my door; employees asking for my input on a project, directors telling me why they won’t meet a deadline and the janitor asking me to diagnose a toenail fungus. If I’m lucky enough to be working from the sanctuary of my home office when my phone starts ringing off my desk, I know the office is open. Knowing this madness is coming, on my best days, I use my quiet time to hunker down and work on those projects that need the most concentration.

Less successful people gravitate towards what’s easy instead of what’s productive; I call this the “feel-good addiction.” Feel-good addicts start their days differently. Since they like to feel-good they focus on minor, easy to complete tasks – email, desktop organizing, sorting mail, more email and other nonproductive (but necessary) activities. The feel-good addiction is insidious for people who like to check things off, because you feel good after completing each small task (and you get to check it off your “to-do” list). This addiction bites you on the butt because that cheap check-mark high guarantees to frustrate, overwhelm and stress you out in the long term. You feel busier than ever but are accomplishing less of real value. When we get caught up in feeling good, we never get to our big commitments.

Even worse, about the time you’ve completed your feel-good tasks and are ready to start in on your real work, the other folks in the office have completed their feel-good tasks and they’re ready to start interrupting you from the big things you are ready to do or an attorney-client calls with the latest crisis (that’s when the line forms and the phone starts ringing).

When you break the “feel-good” addiction, you actually open the doors to achievement and to your passionate vision for your CLNC^® business. Start by asking yourself; is this feel-good start to my day the best use of my time? Or, are these feel-good tasks best reserved for mental breaks throughout the day? That’s the way I use them. I, too am a happy checker-offer and I like knocking out tasks. Working for two hours on a report or project that I won’t finish doesn’t release the same amount of endorphins as cleaning out my email box (and forwarding those tasks on to others). After two hours I need to “get something checked off.” That’s when I indulge my own feel-good addiction and attack the stack of bills, plow into the financials or grab my mouse to viciously click through my email.

What you engage and focus on in your legal nurse consulting business is where you will yield results. Trivia saps the creative energy you need for accomplishing your audacious goals and will douse the fire that you need to fully engage your passionate vision. You may feel good for a while but at the end of the day, which will be here before you know it, all you’ve accomplished is of little value.

Break your addiction and work on those important projects, like that report for your attorney-client. We already have precious little free time, and it’s been mathematically proven that work expands to fill the time available, so we need to make the most of the time we have and not niggle it away. I’m not trying to say that some email isn’t important or that there might be something pressing in your in-box. If you can’t bring yourself to close your email box, at least turn off the sound alert so you won’t have the annoying little “ping” sound off every time a potential time-waster drops out of cyberspace and into your consciousness.

Remember you’re a nurse. Use your triage skills; just don’t start the surgery unless the patient is critical. Email doesn’t bleed out, doesn’t need defibrillation and, unlike an ICU patient, won’t expire if not tended to immediately.

I’ll look for you in line.

Success Is Inside!

P.S. Comment and share your best tip for breaking your feel-good addiction.

Okay, I’ve got to admit something. You’ve heard me brag about my dual 20″ monitors on my desk. Here’s the confession. I’ve gotten to the point where I cannot work without two monitors staring me in the face. In my office, I keep my email open on one monitor (the right) so I can do the ADD thing as soon as something important that requires me to drop what I’m doing and immediately attend to someone else’s problem, drops into my email box. I do turn off the sound so the pinging doesn’t drive me totally bonkers.

The left (really center) monitor is my workspace. This is where I do the important things (write my Tuesday Tech Tips, surf the Internet and occasionally some real work). I’m constantly mousing back and forth between the two monitors. If I’m editing documents, I’ll keep one document open on one monitor and drag another to the other. I even accidentally discovered that in Outlook you can right click the calendar or email icons at the bottom left and open either in a new window! That way when I’m putting a deadline from an email into my calendar or preparing another list of my availability dates to send to President Obama, I don’t have to depend on my bad memory, I just look back and forth.

Legal nurse consultants, if you haven’t tried duals you’re missing out. These are even more fun than using tabbed browsing in Firefox to look at multiple websites. The possibilities are endless. I haven’t tried spreading a spreadsheet across the two… maybe later. Think about working on your reports for your attorney-clients. You can have the scanned medical records on one screen and your report on the other while doing research in the background.

“Tom,” you might be wondering, “you’re a lowly laptop user – how did you plug two monitors into a laptop?” Well the answer is simple. I’ve got my dock, and my dock has two different outputs on the back for monitors – a standard VGA output (old school) for the monitor I put on top of the dock’s built-in stand and a DVI output (modern). Probably the designers figured people would have one type of monitor input (VGA or DVI) so they were building-in choice. By buying a second monitor with the DVI output, I was able to plug in a second monitor!

Newer docks are already on the DVI bandwagon and often come with two DVI outputs as well as the one good old VGA output. Check carefully before you buy. After you get your dock, you simply match your monitors to the output and away you go!

If you don’t yet own a dock (or port-replicator in geek-speak) you can still run duals on your laptop. You simply plug a second monitor into your laptop’s output (VGA or DVI) then boot up the laptop keeping the screen open. Once it’s booted, right-click anywhere on the screen (desktop in geek-speak). Click Properties, click Settings and tell it to Extend my Windows Desktop onto this monitor or specify both monitors as Attached depending upon what you see. If you plug a keyboard and mouse into the laptop, you don’t have to keep it up close and can even mount it on a laptop stand to raise the screen to eye level.

Now it gets cool. You can drag the monitor icons on the Settings screen left or right. This allows you to place your second screen to the left or right of your main and then roll your mouse off the left or right (depending upon where you place your monitor) of your screen and right onto the second monitor. Your cursor can fly through the thin air between two monitors!

Desktop owners, don’t start crying in your beer (or Perrier) yet. You may be able to do the same trick since most newer desktop computers support dual monitors right out of the box. You could be ready and not even know it. Look on the back of your computer (don’t sneeze from the dust). If you can find more than one VGA or DVI outputs on the video card that sticks out from the back of your computer, then you’re ready to go. Buy a second monitor with inputs that match your free output, plug it in and follow the steps above to activate it.

If you only have one output (VGA or DVI) you can haul your computer to the local geek store and they can drop in a second video card or replace your current one with a card that has dual monitor support for under $100. If you really want to create monitor envy in your friends, instead of replacing your old single card – add the second dual port card. Then, if you have the wall space, you can have three monitors! You’ll triple your work output.

There is one other option for the spacially challenged. At home, I don’t have the desk space for duals, instead I had to compromise and install just one freakin’ huge 26″ wide-screen monitor. YEAH, BABY! It’s like sitting in the first row of a movie theater and I love it. It’s big enough that I can open two slightly narrower versions of the dual windows I use at work without feeling (too) compromised by the smaller space and it keeps me from getting claustrophobic. If you don’t have enough desk space for duals, take my advice and do the next best thing, “Go wide, young CLNC^® consultant!”

Time to tech-out here, so think about the duals. I’ve got to warn you – they’re addictive. Now, when I’m on a plane, train or automobile and I’m working from my laptop’s single (but wide) screen I can just about scream from frustration when I can’t work in the dual manner and style to which I have become accustomed.

Keep on techin’,

Tom

P.S. Comment and share your experiences with dual or more! monitors.

In this information age where we are constantly overloaded with garbage in garbage out, I am surprised to be still thinking about an article I read five months ago in Fortune magazine, “Why Talent Is Overrated.”

The team who works for me at Vickie Milazzo Institute knows that to get the same performance evaluation rating the next year, they have to be stronger and swifter. That’s right; the same behaviors year after year won’t cut it. They have to improve their existing skills – static behavior is not acceptable.

The reason I’ve survived 27 years of competitors poorly copying and imitating my every move (even including my typos!) is because the improved performance I expect of my staff is exactly the performance I expect of myself. A song lyric I really like is “The only thing constant is change.” When I think of change, I want change for the positive – through education, effort and a heavy dose of honest self-analysis.

Are you applying this principle to your legal nurse consulting business with your attorney-clients? To increase consulting fees 5-10% every year you have to show up new and better year after year.

According to Geoffrey Colvin in his book Talent Is Overrated: What Really Separates World-Class Performers From Everybody Else, high achievers are not just talented (i.e. have an inborn ability); they might not be talented at all. Is there any real talent involved in being Donald Trump? So what separates highly successful business owners from the rest of the pack? Repetitive, focused and deliberate practice designed to specifically improve performance. You can only improve performance if you know what needs improving (that’s why the honest self-analysis is important). Then you must practice that particular skill.

Another distinction of high achievers – they are able to assess how they’re doing. They don’t need someone to watch over them or push them. The CLNC^® consultant can recognize she’s not answering the attorney’s question quite right and pull it together swiftly. Practice the answers to the interview questions over and over and you appear as an eloquent pro (or at least a practiced pro) to any attorney who meets you for the first time. But that only works if you’re practicing the correct responses. Deliberate practice is worthless without accurate self-evaluation. Do you assess each attorney communication afterwards? I don’t mean obsess over what you should have said. I mean really ask yourself, “Was I succinct?” “Was my communication effective?” “Were my points clear?”

Consciously make practice and assessment a part of your CLNC^® business practice and require the same of your vendors, subcontractors and even attorney-clients. There is no stronger compliment than a vendor, subcontractor or attorney telling you they are better at what they do because of you. You can only do that if you’re working to be the best you.

I recently invested eight months mentoring a staffer through repetitive, deliberate practice. This investment has paid off tens of thousands of dollars. It was time consuming for both of us. We constantly evaluated each step afterwards. Sure, we made a few missteps but we made many, many more improvements and now we have not only a better process but a staffer who cannot only operate independently but can also be an example to others.

Read the article. Better yet, read the book and put practice into practice. You’ll never be the same Certified Legal Nurse Consultant again.

Success Is Inside!

A lot is being said now about the newest form of laptops – the netbook. Laptops were originally designed to be semi-lightweight, portable computers that a legal nurse consultant could easily carry from home to the medical library, to work, to wherever. Soon form was forgotten and notebooks became larger, more powerful and screens became wider. Before long, laptops were “desktop” replacements and almost as heavy to carry.

My old Compaq laptop had such a small form factor that I could easily open it on an airplane and work even if the hospital administrator slacker in front of me decided to crank his seat all the way back and sleep on the flight from Poughkeepsie to Sioux City. My new Dell hardly fits on the seat tray and Vickie has to belt my elbows to my waistline before I can type. Sure I’m envious of your Apple^® MacBook^®, but I can’t wait to see you try and open it up while seated next to me in steerage.

Netbooks and mini-notebooks are the backlash. These are tiny laptops usually weighing under three pounds with 10-inch screens, Windows^® XP and Microsoft^® Works (Linux and OpenOffice, if you’re daring), a relatively small hard drive, 80 GB or so, or a 40GB SSD (solid state drive), 1GB of RAM and a 1.6-GHz Intel Atom processor. They are priced at just over $400. That sounds like a pretty good deal – but is it? Sure, it is a computer but they’re not designed to be used by a hard-working, multi-tasking Certified Legal Nurse Consultant. These are designed with one purpose in mind – portability.

They’re great if all you want to do is surf the web. You can do research for your legal nurse consulting business, stay in touch with your attorney-clients via email and maybe do a little word processing (such as drafting that report at the library or taking notes while interviewing a potential plaintiff). Do not, however, expect much performance from one of these. They’re better than trying to surf the Internet on a smart phone, but don’t try to edit photos, include graphics in a report or render a report into a PDF. Netbooks generally do those tasks – but you’ll spend a long time watching the onscreen hourglass. And, if you’ve got big hands or thick fingers, the tiny keyboard will make you crazy. You may also need to consider an external CD/DVD drive if you plan on installing software other than what’s preinstalled.

But, you can tuck the netbook in a backpack or purse and travel fast and loose. We have an old Fujitsu P-series Lifebook (yeah – it’s old and slow) that’s about the same size and weight as a netbook that we carry on vacation. With my Verizon Wireless Internet card or the hotel’s wireless, it keeps me on the Web, in the know and weighs a little over three pounds (and it’s paid for).

If you’re considering a netbook purchase, here’s some basic specs:

• Windows^® XP.
• 80-120 GB hard drive (not solid state) running at 5,400 rpm or higher.
• 1-1.5 GB of RAM.
• Largest keyboard supplied by that maker (92% is great!)
• Built in Wi-Fi card (802.11b/g) and an 10/100 Fast Ethernet jack.
• 6-cell battery, if you’ll be traveling or using your netbook away from your office.
• Built-in speakers.
• VGA-out so you can plug in an external monitor at home.
• Two or more USB inputs/jacks (one for your USB hub at home).
• Microsoft^® Works with the Office 2007 Compatibility Pack.
• Norton or MacAfee Internet security software.

If you have money for just one computer this year – buy yourself a full-fledged notebook as a desktop replacement and skip the netbook. Then get yourself a dock and all the other stuff discussed in my earlier Tuesday Tech Tip Extend Yourself with a Hub, published December 23, 2008. You’ll have a better experience and get more out of it.

If you have the money and the need to buy yourself a $400 convenience – consider a netbook. It’s a convenience you won’t regret.

Keep on techin’,

Tom

As a Certified Legal Nurse Consultant, if you read even one blog regularly, using Google Reader is for you. It will save you time, I promise.

This article is written for any legal nurse consultant who is new to reading blogs. Here’s how to save 30 minutes a day by learning how to subscribe to one. If you are already a regular blog reader and comfortable with RSS, you can think of this post as a review.

If you have no idea about how to use RSS (or even what it is), follow these instructions and you will be subscribed to your favorite blogs (like this one) and already saving time by the end of this article.

What Is RSS and Why Is It Worthwhile?

The acronym RSS stands for “Really Simple Syndication.”

RSS is a technology that allows you to subscribe to any website that has the RSS logo or words such as, “RSS Feed” in the address bar. RSS allows you to track every site you’re subscribed to without having to go to each individual site.

If you’re like me, there is more than one website that you love to read. Without RSS, I would be accessing these sites one at a time to see if there was anything new to read. With RSS, I never again have to go to a site that has no new material. By subscribing to the sites I enjoy, I am updated every time they post something new.

Why I’m Focusing on Google Reader

In order to get you subscribed, we have to pick one FeedReader to show you how to use it. (“FeedReaders” are the programs used to collect and manage RSS subscriptions.)

I’ve chosen Google Reader for 3 reasons:

1. It’s free and available to everyone no matter what computer or browser you use.
2. It is by far the most popular FeedReader.
3. It’s really easy to use, so let’s get started.

Setting Up Google Reader

1. Create a Google account.
2. Go to Google Reader and make sure you’re signed in.

Adding a subscription in Google Reader.

1. Select “Add a subscription” from the left column.
2. Type in “http://www.LegalNurse.com/VickiesBlog/” and click “Add” as shown below.

Adding a subscription from elsewhere online.

1. When you are visiting a site that you want to subscribe to, click the orange icon on the site.



2. When you see a page like this, select Google as the Reader for your subscription.



3. On the next page, click “Subscribe Now.”
4. Then click, “Add to Google Reader.”
   • Click “Home” at the top of the left column to see new, unread posts listed with just a few lines of content for each.
   • Click “All Items” just below “Home,” to see new, unread posts showing the complete posts.
   • Selecting a subscription from the list in the left column allows you to see new posts as well as scroll down through older ones. (See Google Reader Example below.)


Reading and Managing Your Subscriptions

Reading Options

Your favorite blogs will be listed in the left column of your Google Reader page. Options for reading your feeds, or subscriptions, are:





Scanning Options

In the upper right corner you will see tabs for “Expanded” view and “List” view. The Reader defaults to “Expanded” view. These views allow you to decide whether you see all content as you scroll through your feeds or just titles with the first few words.

Marking as Read

A post is marked read when you click it. Scrolling through posts will also mark them as read, although you can turn this feature off in settings if you wish. Finally, if you want to mark all your new posts as read at once, you can do so at the top of the “All Items” page.

You’re All Set!

As you poke around in Google Reader, I’m sure you’ll find more nifty ways to improve your RSSing. But for now, you have what you need to go on a wild subscription binge.

You will, of course, want to subscribe to Vickie’s Blog, if you haven’t already.

If you have any questions, please feel free to leave them in the comments. Happy blog reading!

Guest Blogger Profile

Brian Horn is an Internet marketing consultant who specializes in search engine marketing, site optimization, social media marketing, link building and web data analytics. Brian has consulted with Vickie Milazzo Institute for over three years.

Brian also speaks at seminars and conferences throughout the U.S. and Canada on how to use the Internet to improve business.

Let’s face it. Connectivity is king. The more we complain about getting away from things, the more we need to be connected whenever we get away. BlackBerries^® and iPhones^® have made being on the road a little more bearable. But we do need more than just email when we’re out of the office. Sure, those lucky legal nurse consultants who are iPhone users can surf the web, watch YouTube and listen to music, but for the legal nurse consulting “crackberry” users out there – we need the Internet and we need it fast!

What’s a business owner to do? Until recently, laptop owners were forced to limit ourselves to email and if we needed to communicate via a document, we had to boot up and head to Starbucks^®, camp out in the hotel lobby or line up for signal leakage outside the walls of the airline lounges. We’d go anywhere to find a free (or unsecured) wireless network, to get and stay connected. Even worse, in hotels we’re forced to pay high prices for unstable wired or wireless connections. So, what choice do we have? Not much more than to get up and shout, “I’m mad as can be and I’m not gonna take it anymore!”

Well now you don’t have to feel like roadkill on the information superhighway. Today can be your independence day as a CLNC consultant! Head on down to the nearest Verizon wireless store and buy a PC5750 wireless PC card or, to your AT&T store and buy a Sierra Wireless AirCard 881. These slick little Type II cards slide into a PCMCIA slot on your computer (USB models are available and work with MAC and PC) and, once activated, connect you to the Internet at a genuine broadband access rate of speed.

I’ve had a Verizon card for over a year now and it’s worked just about everywhere. I’ve checked email while on the van transfer from the airport, while on the runway (before they shut the cabin door) and even in traffic in the Big Apple (I wasn’t driving). It will free you from the vagaries of hotel wireless. And, best of all, in just about any area where you can get a cell signal, you can get on the Internet.

I recently test-drove the AT&T card and found its connectivity was less than perfect, but they’ve apparently upgraded their 3G network.

One caveat though, is that you have to watch your data transfer. Like many of the broadband providers will soon be doing, both AT&T and Verizon mobile networks have placed a cap on how much data you can transfer (stuff you can download) before you run into an overage charge. Verizon alone offers a low-end service of 50MB of transfer for $40/month and both AT&T and Verizon offer a mega-user service of 5GB of transfer (1,200 songs or 10 hours of video) for $60/month. Both services used to be unlimited but, no longer. Apparently they didn’t realize that people thought unlimited really meant unlimited. My guess is they’ll have to let you access an online meter so you can track how much data transfer you have left before going into overage charges.

Find out which provider has the better coverage in the areas you’ll be likely to use and then set yourself free! The cards can be pricey (there’s a rebate) and service isn’t cheap for a new Certified Legal Nurse Consultant, but if you’re a seasoned road warrior, one of these PC cards may be for you. Try playing one off against the other – remember what I say in my contracts lecture – “Everything is negotiable except your fee.”

There’s a bonus. If it works well at home, and you’re a one-computer CLNC^® business, you may even consider ditching your home broadband service.

Keep on techin’,

Tom