Entrepreneurship

Everyone knows that a chain is only as strong as its weakest link. Every Certified Legal Nurse Consultant knows at least one CLNC^® consultant, if not more. If you’ve attended one of our CLNC^® 6-Day Certification Seminars, you’ve made lifelong CLNC^® friends. When you attend the NACLNC^® Annual Conference, you reconnect with CLNC^® consultants from all over the country. But all too often you only do it for those short periods of time. Not everyone capitalizes on their connections to make a strong chain or develop a mini-network.

In this information/communication-driven world of Facebook^®, Twitter^®, Skype^® and the Internet, the only thing holding you back is the lack of a plan. Given the myriad ways we can communicate these days there is nothing, and I mean nothing, stopping any Certified Legal Nurse Consultant from setting up their own CLNC^® Connection Chain (or “CCC” for short).

Set up your CCC in 5 easy steps:

1. Use Darwinian Selection. From your certified, but not certifiable, colleagues pick 5-8 other CLNC^® consultants you respect, who have different specialties than your own and who are in different parts of the country. This is Link 1 in your CCC.
2. Facebook’em Danno. Next, set up your own private group on Facebook and send an invite to each of the Certified Legal Nurse Consultants you’ve identified and ask them to join your group. You now have the second link in your CCC, a place where you and the CLNC^® members of your group can communicate freely and network with each other that doesn’t require any special skill. Remember to set your privacy settings to keep others from seeing your group’s discussions. CCC Link 2 is complete.
3. Get Yourself a Glam-Cam. Your next step is to go out and spend less than $60 and buy a USB web cam with embedded microphone for your computer (unless you’re lucky enough to have an Apple^® laptop or iMac with one built in). Install the camera. (Tom installed mine and claims it’s so simple even a caveman can do it.) Then sign up for the free version of Skype. This will allow you to have weekly video conferences in pairs or in groups with your CCC members. It’s much more fun than telephone conferences and much more rewarding in terms of retying the connections with the other CCCers. You can also use this to check in with your hi-tech attorney-clients. Link 3 checked off.
4. Tweet Like a Tweety-Bird. Join Twitter but be sure to protect your “tweets.” Protecting your tweets allows only those Twitter members you specifically approve to see your tweets. You can still follow Ashton Kutcher, but your tweets will only be seen by those you approve to view them. Use the initiation function of Twitter to send email invitations to your list of CLNC^® colleagues. If you have a texting plan for your smart phone, turn on the mobile tweets function of Twitter and select only those people in your group to update you via cell phone. You can read the rest of the twitterers using Tweetdeck or on Twitter. This way you’ll get texts of important updates from your CCC. Use Twitter to schedule your Skype calls, update your CCC on new attorney-clients or just to tell them what you’re doing. Link 4 in place.
5. Meet Up to Keep Up. When you attend the NACLNC^® Annual Conference, plan on flying in at least two days early to brainstorm with your CCC members. You’ll want to meet before the conference to get your face-to-face time in with your CCC members. Focus on learning from your group and grab new ideas for your legal nurse consulting business so you can rock back and enjoy the conference. Link 5 done and your CLNC^® Connection Chain is ready to pay off big!

Now put your CLNC^® Connection Chain to use. Set accountable and measurable objectives, and share them with your CLNC^® chain members. When you complete an objective, send out a tweet. Schedule at least two Skype calls a month so that everyone can update each other on the steps they’ve taken towards their accountable objectives. Research shows that being accountable to others for the action steps in your strategic plan help you implement them. Celebrate each others’ successes and brainstorm over what went well and what didn’t. This is your private brain trust, exclusive board of directors and personal planning committee – make use of them!

A CLNC^® Connection Chain is a great way to make sure your legal nurse consulting business succeeds. Here’s my challenge to Certified Legal Nurse Consultants – set up your own CCC and put it to the test for 60 days. I’ll be waiting to hear from you when you share with all of us how your CCC has helped your legal nurse consulting business.

Success Is Inside!

Nurses have the strength of fusion. When a patient arrests, your team comes together and fuses like a single entity to do whatever is needed to code the patient successfully. Why not use this strength of fusion to code yourself? The more audacious your goals, the more you will need other people to help you achieve those goals. This means surrounding yourself with strong, successful people of integrity to keep you, and your dream, alive.

More powerful than networking or brainstorming, fusion is the process of collaborating, mentoring, masterminding ideas together and encouraging individual passions and visions. Even though I have a successful business, I also had a personal goal of writing my book Inside Every Woman: Using the 10 Strengths You Didn’t Know You Had to Get the Career and Life You Want Now – and that wasn’t happening. One business excuse after another. It was after I brought nine women together to discuss my book idea that I started on my book in earnest. Fusing with these women stirred my desire and passion and fueled me to move from the dream of the book to the reality of the book.

Even though I’m normally catatonic after 9:00pm, I found myself using my strength of endurance, writing and rewriting, writing and rewriting again and then rewriting the rewrites until 2:00 in the morning. I was energized and ready to move forward. Sure, I lost sleep but I gained a new fire for my life. Suddenly attaining an impossible goal didn’t seem so impossible at all. The collective force of fusing with those nine women is what made my bold venture possible.

The more successful we are, the less time one has to spend with friends and family. We spend less time doing the things we like and more time doing the things we need to do to make our businesses successful. Running your legal nurse consulting business, managing people or navigating your way through the hospital maze can be very stressful and sometimes lonely. That’s why fusing with other successful people is vital to encouraging and empowering you. Hang with winners if you want to be a winner. Only hang with losers if you want to be a loser.

You can fuse with successful CLNC^® consultants from other cities and states. The deepest, most effective fusion will happen when you connect with CLNC^® consultants from different locations and different specialties. CLNC^® consultants who are not your direct competitors and CLNC^® consultants who will wholeheartedly share the bold bursts of genius that have propelled their businesses to higher levels.

Fusing with CLNC^® consultants at a distance will take some planning, but it’s worth it. Don’t expect to have monthly meetings. Instead, plan for getting together in person quarterly or twice a year or even annually at the NACLNC^® Conference. To keep the fusion going in between, use Skype video-conference calls, telephone conference calls, Facebook, monthly chats and emails.

You can also fuse with entrepreneurs who are not CLNC^® consultants. In any group of entrepreneurs, someone has already solved the very challenge you’re about to face – getting your first client, hiring your first employee, working with a difficult client. The key is to remember that successful people hang with other successful people. There’s nothing wrong with fusing with people who, like you, are on the way up.

In fusion, we all have to pull our own weight, carry our own loads and be responsible for our own actions. Choose ruthlessly and honestly. Remember – it’s your career, your life and your goals. Choose carefully so that your fusion team is one that supports you.

Success Is Inside!

Marketing your CLNC^® business successfully to attorney-prospects and attorney-clients requires that you provide a safety net and build trust. Here are some strategies for achieving both:

1. Make a professional first impression. In doing so, you have begun to construct a safety net for the attorney-prospect, ensuring the attorney that he is making the right decision in hiring you for his medical-related cases.

2. Communicate. Listen carefully to the attorney-client’s needs and demonstrate your understanding of those needs as you proceed through the meeting. Ask questions to clarify specific points. Confirm the attorney-client’s expectations regarding the CLNC^® services you will provide and the schedule for its completion.

Stay in touch. Provide an easy way for the attorney to reach you and notify you of any changes in needs or the case. When you deliver your work product, make it clear that you are available to collaborate on any necessary additions or amendments.

3. Guarantee. This step may seem risky, but think about how much more secure you feel about purchasing when you know you can return a product that fails to meet your expectations. For example, if your report failed to meet your attorney-client’s expectations, wouldn’t you be eager to correct any problems? Then why not offer that guarantee up front, thus satisfying your client’s psychological need for security?

Guaranteeing satisfaction does not mean you would compromise the integrity of your opinion or work product by adding something you know is incorrect or misleading or by making inappropriate changes. Nor does it mean you guarantee your work product will win their case. It means you will make any corrections or additions needed to the research, wording or format to guarantee the client gets value for the dollars invested. You aren’t offering to revise your work product endlessly either. State a specific time period, say two weeks from the date of delivery, during which the guarantee is in effect.

4. Start Small. Before you get to those bigger projects and cases, you may have to build trust step-by-step. Customers generally are more comfortable starting a new relationship on a small scale. When a woman buys a new line of makeup, in addition to being sure the color is right for her, she wants to know if the makeup suits her skin type, contains sun protection and holds up during the day. Likewise, a new attorney-client wants to make sure your product will perform as expected. The attorney wants to know:
• Will your work product meet expectations?
• Will your report be supported by appropriate standards and research?
• How conscientiously will you meet deadlines?

A woman at the makeup counter might start out with a smaller container or trial size of a new product. Similarly, an attorney might suggest beginning with a brief report and ask for a quick turnaround. Recognize this as an important step in building a long-term relationship.

5. Deliver. Actions sell and quality counts. Your attorney-clients often deal with people who talk a good game but who don’t deliver on promises. By turning in a quality product on time, or even ahead of deadline, you reinforce that the attorney has made a wise buying decision and can depend on you for bigger and bigger projects and more medical-related cases.

When you provide a safety net and build trust, hard-sell is never necessary.

• Every time you present yourself with professionalism, you sell.
• Every time you listen intently and affirm the attorney-client’s expectations, you sell.
• Every time you deliver a quality product, you sell.

Every step of the way, you build into your attorney-client relationship a sense of trust and dependability – a safety net.

Beginning with that initial interview and that first small project, you can create a mutually satisfying, long-term business relationship. And a few loyal, lifetime attorney-clients will make your legal nurse consulting business prosper. You won’t need dozens. Soon you will find attorney-clients relying on you, recognizing your CLNC^® and nursing expertise and your ability to make them look good. They will begin to trust that without your help and expertise they could miss significant issues and even lose cases.

Success Is Inside!

Nurses have the strength of renewal. You’re a healer. You renew and re-energize the patients you care for, physically and emotionally, turning them out healthier than they were before. You give and you give and you give all your energy to renew everyone else. But do you turn that strength around and apply it to you?

Consider this, if you stepped back and looked at your daily routine objectively, as if it were happening to a good friend, what would be your advice? Slow down? Take a few breaths? Spend a few moments mindfully enjoying one day before another day crashes in with new demands?

You can’t keep giving what you don’t have. If you’re feeling like an overworked, underpaid nurse it’s time to reclaim your life energy through frequent renewal. Remember, our thoughts become our reality and renewal helps us change both our thoughts and our reality.

To have a healthy, exciting and fulfilling relationship with others, you must first have a healthy, exciting and fulfilling relationship with yourself. When you’re your own best friend this is easy, but too often our practices sabotage what we need and instead we act as our own worst enemy – repeating behaviors that we know are bad for us and not taking the renewal steps we need to restore ourselves. If we don’t renew on a regular basis, we’ll slip further and further into the state we’re seeking to escape. When you renew, you recharge your batteries to gain the energy for your big goals while still juggling the daily challenges of your career and life.

I recently mentored a CLNC^® student who shared that she had lost the connection to herself, to her vision and to what really mattered in life. After our visit she vowed to go home and get reacquainted with herself.

I’m just as challenged as you are. When I left my hospital job to start my own business, I fantasized about 4-hour work days and lying by the pool sipping margaritas. Boy was that a hallucination!

Knowing all the issues and the 21 employees waiting for me at the office, I wake up 30 minutes earlier than I have to, and well before any sane person, to make time for a cup of quiet renewal in the form of healthy green tea. When I get into the office I’m ready: “Come on, bring on the madness!” Taking time to charge my own batteries prepares me that much more for the challenges and opportunities each day brings.

It’s okay to take care of yourself. If you don’t, the odds are nobody else will. Carve out your own 30-minute renewal break daily, before everyone gets up or after everyone has gone to bed, and you’ll find energy abundantly available when you need it to grow your nursing career, your legal nurse consulting business and your life.

Success Is Inside!

I’ve got a confession to make. I’m not hooked on Lost. I don’t know what “frack” means and I’ve never watched American Idol. I used to keep my television in my closet (it was a 12″ black and white) and it wasn’t out of shame – I just didn’t watch TV. Even though we now have one of those state-of-the-art flat screen, surround-sound systems (ask Tom for details), I still don’t watch TV. I will also confess there are a couple of exceptions. I set aside an evening for each of the Grammys^®, Golden Globes^®, Super Bowl^® (for Tom) and the Academy Awards^® as sacrosanct (don’t call me, I won’t answer). But the other 361 days of the year, my TV is off. My Google^® homepage tells me the news headlines and Tom keeps me in the loop. If the world was going to come to an end, my executive team would notify me and ask me to release the Institute employees early so they can go home and prepare (being on the Gulf Coast, I’ve even gotten tsunami warnings). In other words, TV doesn’t play a role in my life – it’s not an early warning system and it’s not a distraction.

Now, on the other extreme, I know legal nurse consultants who live and die by their TVs. Between reruns of Seinfeld, Friends and shows like The Bachelor and Dancing with the Stars, they eat, sleep, relax and work. That’s okay for them and possibly for you. I understand the need to let your mind coast and let your body relax. One of my best friends gets home from work each day in time to watch Oprah – that’s how he (correct, this is not a typo) relaxes. I relax through books, movies, Jacuzzi^®, meditation and a glass of a great red wine.

Let me ask you a question – if you turned your television off for just one night a week and put that time into your legal nurse consulting business, what dividends would it return?

TV is passive. As Zen master Takuan says, “This day will not come again.” Every hour you sit in front of a television you’re accomplishing nothing. Each of those hours is irretrievably lost to you. Sure, the next morning you and your friends can discuss Glee or which of the fifteen hundred versions of CSI had the most fun autopsy scene, but where will that get your legal nurse consulting career?

I challenge all Certified Legal Nurse Consultants to take one day a week and turn off your TV. Put that evening into your legal nurse consulting business. Concentrate on a different aspect of your business each week, marketing, report writing or a new CLNC^® service. See what you’ll reap from that time. You’ll never be able to say “I’m too busy to…” again because you’ll have recovered 2-3 hours of time lost from Lost. If this whole topic is making you nervous, you can always TiVo^® your shows to watch them at a later date (after you’ve accomplished all you want).

If you dare to fully realize the power of this, try taking a week off from the TV. Put that time into your CLNC^® business and your family. You’ll make exponential leaps in both. I warn you though, this powerful practice is not for everyone – it’s only for those who choose to take back their time and make something powerful from it.

Success Is Inside!

Nurses have the strength of enterprise. Think about all the creative, enterprising ways you’ve worked around administration, the doctors, the insurance companies – all on behalf of your patients. To satisfy everybody you have to be enterprising. But being enterprising isn’t just about satisfying patients, doctors and administration. It’s about being enterprising in the pursuit of your career and professional advancement. You must be as enterprising as the CEO of a successful business.

One way CEOs are more enterprising is they expect a payoff for every venture, large or small. After I got my masters degree, my hospital failed to acknowledge it. I didn’t even get a 25¢/hour pay raise. I thought this venture deserved a payoff, so I gave myself a pay raise by announcing my resignation and getting a job at a hospital that recognized my new level of knowledge.

A few years after I started my legal nurse consulting business I attended law school at night. At the time, I thought I would be interested in practicing law, but later decided I preferred the payoff of the freedom and flexibility that my legal nurse consulting business afforded me.

After I graduated, one of the law firms I consulted with offered me a position as an associate attorney. I didn’t have to think hard about the offer. Not only was I already doing what I loved, I was also earning more money as a legal nurse consultant than any of the associate attorneys just out of law school. Saying no was easy.

Then, a year after I politely turned down the associate position, they upped the ante and offered me a partnership at the law firm. Now, the stakes were much higher. These were some of the best medical-malpractice attorneys in Texas! Between working with these attorneys and thinking about the partner bonuses, that offer was more lucrative than I thought my legal nurse consulting and education businesses could ever be.

But then I remembered that payoff isn’t always about money. Practicing law wouldn’t provide the emotional payoff I was receiving from helping nurses start their own legal nurse consulting businesses. My passion was teaching, not lawyering. My enterprising spirit (and intuitive vision) told me something grander lay ahead. So I stayed with what I loved and passed on what certainly seemed to be a firm financial future. Eventually, as our intuitive decisions often do, my decision paid off, both financially and emotionally.

When you take on a new venture, make a career decision or simply choose how to spend your time, you should ask, what’s the payoff? Is it monetary, is it good for your spirit, is it good for your career, is it good for your life? If you say no to this opportunity, is there a bigger payoff available to you? You may have to look hard and be imaginative. The profit may not always be in cash but there needs to be a payoff. Passion for your life and work is the best profit of all. But you still don’t want to underprice yourself. So reach for the stars – you deserve them, whether it’s in business or simply personal.

Success Is Inside!

There I was nearly nine years ago, suffering from what I now refer to as “professional bradycardia.” I signed up for Vickie Milazzo Institute’s CLNC^® Certification Seminar and had my breath taken away! That 6-day seminar in 2000 was about to change my life forever and ever. However, at the time I only knew it was The Best program I had ever attended as a nurse, bar none!

It would be one and a half years later that I would have to wait for another positive breathless moment. It came after my first attorney-client gave me my first three cases, one right after the other, and then stated to me after paying his third retainer, “Larry, I just want to let you know that that you are not charging enough for these reports.” That was the icing on the cake. It made me realize that I could do this type of work and do it well, but thinking at the same time…well duh…I was trained by The Best! Based on that attorney’s advice and knowing that I was trained by the best, I substantially increased my hourly fee, never looked back and now never blink, shudder or stutter when I quote my fee to attorneys.

I was so excited that I picked up the phone and called Vickie Milazzo Institute in Houston. I asked if I could thank Vickie in person at the next CLNC^® 6-Day Certification Seminar in Philadelphia (my CLNC^® training ground). The answer came back, “yes,” and I found myself driving to Philadelphia in September 2002. I gave my little thank-you story with a microphone in front of me and I found myself breathless again, both from the fright of public speaking and from the reaction I received from the 300 nurses in attendance. I remember pinching myself and smiling from ear to ear on my drive home that day from Philadelphia.

I once again became breathless in March 2003 as I received the National Alliance of Certified Legal Nurse Consultants CLNC^® Success Story Award at the annual NACLNC^® Conference. Imagine, this old-as-dirt nurse, with average nursing skills, up on that huge stage with Vickie Milazzo in Orlando, Florida receiving such an award! It DID take my breath away and It DID FEEL GOOD!

One final breathless moment I would like to share, came very recently as I expanded my CLNC^® business to include nine subcontractors, all of whom are Certified Legal Nurse Consultants! I refer to my initiative as Peas in a Pod with the POD being my company who will act as the Point Of Distribution for casework to the Peas who are the CLNC^® subcontractors. We have bi-weekly group phone conferences and also stay connected by Pea Pod Ponderings, a weekly email sent by Larry Pea to the other Peas. All the Peas, each with their specific area of nursing expertise, makes the POD strong and unique, however what takes my breath away is the fact all the Peas are very, very special to me and as a POD, we are able to offer my attorney-clients over 225 years of nursing experience, guiding them as we journey through the medical records! Another breathtaking moment indeed will also be when the Peas collectively meet at the next NACLNC^® Conference!

Thank you Vickie for making me one SOB (Short Of Breath) Certified Legal Nurse Consultant!

Lawrence H. Frace, RN, CLNC

Nurses have the strength of endurance. How else would you get through those 12-hour shifts? You work on your feet, you eat on your feet, you think on your feet. Sure – you get to sit down at least once a shift – when you go to the bathroom. Wait a minute – nurses don’t sit, right? We squat – we ain’t touching nothing. But how do you fuel your endurance when the doctor wants it yesterday, your kids want it today and…your spouse wants it tonight?

Endurance is about having the stamina to do what it takes to succeed. When you are launching and growing your business as a Certified Legal Nurse Consultant, you need endurance. I love working and I don’t mind working long, hard hours full of the challenges inevitable in my legal nurse consulting business. Those hours are easier to endure because I love what I do and also because I reward myself by taking off 12 weeks throughout the year to pursue my passion for hiking and traveling. That’s my payoff and the further I get away from the business to places like Bhutan, the Galapagos, Patagonia and the Arctic Circle, the bigger the payoff.

When I’m off, I’m off. I stay disconnected. My office knows they can reach me if the office is on fire, but they also know I’m not calling in unless I need a ride from the airport. When I return home, the fire for my CLNC^® business blazes just like it did 28 years ago. Fuel your endurance with incremental payoffs as you focus on your big dreams for your legal nurse consulting business. Don’t wait for the big win. Celebrate the small steps and reward yourself all along the way.

It’s not just the final payoff but also the amazing small payoffs you receive along the way that will help you endure the journey to success. Reward yourself, and your family, for the small accomplishments; don’t wait for the big win.

At my company we celebrate more than birthdays and work anniversaries. We’ll stop and celebrate a milestone on a project – such as the completion of a website design or the promotional materials for a new product. We don’t wait until the product hits the market or until we see whether it’s successful. We celebrated the proposal for my book, Inside Every Woman: Using the 10 Strengths You Didn’t Know You Had to Get the Career and Life You Want Now when we submitted it to the publisher. We didn’t know if it would be accepted, but we knew we had put a lot of hard work into that proposal and we were proud of our final work product and a job well done. Sometimes the success is in the middle. I like to celebrate stepping out and going for it. When we define success as going for what we want (regardless of the outcome), we can succeed and celebrate every day. Celebrate the hard work that you’ve done and then celebrate again whether or not things work out the way you wanted.

If your endurance is tested and you’re tempted to give up, remember this: whether you’re building a legal nurse consulting business or working toward a promotion, the ultimate reward goes to those who endure even when the big reward is far in the distance.

Success Is Inside!

Here’s a great example of a CLNC^® consultant who didn’t underprice herself. She stood tough with attorneys who tried to negotiate her into a set fee on a case instead of her regular hourly rate. She didn’t bite that hook and now projects that she’ll bill $20,000 on the case. Congratulations for standing firm Denise, and earning what you are truly worth!

Success Is Inside!

Many of you know I like to start each day with a cup of healthy green tea. I especially like to enjoy that first healthy cup of green tea while comfortably ensconced in the recliner in my bedroom, drinking tea and looking out to the silhouettes of the giant timber bamboo that surrounds our home reaching heights of easily 60 ft.

During the week I’m up at 4:00am and I love that the bamboo is one of the first things to greet me (second to Tom of course) as I sip my tea and before I’m off to the gym. I love to watch the gentle ballet of the bamboo as it sways in the wind. Even the slightest breeze will set it moving gracefully, dancing in the dawn light. A strong wind makes it look and sound like giant wind chimes and I love hearing the clacking of the stalks through the stillness.

This morning, I watched the swaying stalks and I started thinking about how much Certified Legal Nurse Consultants can learn from bamboo. Bamboo is unnaturally strong – just the way your CLNC^® business should be. It’s also flexible and will bend and flex a long way before breaking – just like your attorney-clients expect you to perform.

If its base grows weak and it begins to lean, it will rest against other bamboo and continue to grow, rather than become uprooted. A stand of bamboo supports each other just as CLNC^® consultants do when networking and subcontracting through the National Alliance of Certified Legal Nurse Consultants. There’s also safety in numbers as a forest of bamboo exhibits as it blocks the wildest wind. Rather than break in the face of a strong force, it bends and twists, reactively dealing with changes in weather and wind direction. After Hurricane Ike, Houston was covered with downed trees and broken tree limbs but almost no bamboo stalks lay in our yard. When was the last time you networked, collaborated and masterminded with three to five Certified Legal Nurse Consultants?

Though strong, bamboo is also thin and lightweight. It reminds us to keep our CLNC^® businesses fast and agile – not becoming lumbering dinosaurs or institutionalized like hospitals. Bamboo thrives by co-existing with other plants just like your CLNC^® business can thrive as you co-exist with other CLNC^® consultants in the National Alliance of Certified Legal Nurse Consultants Association. In my backyard, some stalks of my bamboo have grown taller than my house and do so by growing through a 50-year-old oak tree that separates my home from my neighbor’s. I like to think that each are helping support the other, like we all do in our legal nurse consulting businesses but I also remember that like businesses, are in competition. The bamboo is in competition with the oak for the water and nutrient resources in the ground. After more than 15 years, both seem to be doing quite well together.

Bamboo can also be used for many things. Once hollowed out, I’ve seen it used in the place of pipe. Its shoots can be eaten. An enterprising bird has created a nest at a location where four stalks come together high in the air (it seems a bit precarious to me). In Asia, I’ve seen bamboo used as construction scaffolding. How many other plants or trees can you use for that? In Hawaii, I’ve hiked through a bamboo forest that was so thick I almost needed a flashlight in mid-day to find my way along the trail. In Japan, bamboo is sometimes treated with reverence and there are entire parks dedicated to its beauty.

This morning, there was an unnatural stillness outside my windows. There was not even the slightest trace of a breeze and the bamboo looked like a still-life or black and white photo in the early light. I can’t wait to see what it looks like this evening.

Success Is Inside!