When You Can’t Solve a Problem – At Least Show Up Right
I recently faced a personal problem that I couldn’t solve. This is a hard one for someone like me who is always telling my staff (and family), “Let’s focus on the solution, not the problem.”
I recently faced a personal problem that I couldn’t solve. This is a hard one for someone like me who is always telling my staff (and family), “Let’s focus on the solution, not the problem.”
Computers crash and computers burn. Any Certified Legal Nurse Consultant will agree that sometimes you receive plenty of warning and other times you don’t. The last time I had to “replace” a laptop I had more than enough warning – the old laptop started failing but ran somewhat intermittently. Not wanting to buy a new copy of Microsoft® Office, I planned to reinstall Office onto the replacement computer. The problem was that I needed the software key – a multi, multi digit number that helps the boys in Redmond make sure that only legit copies of software are installed. The other problem was that I didn’t have the original hard case with the key sticker, because I had copied the installation disk to one of our servers to aid with software distribution. There wasn’t a key to be found.
I recently met a 22-year-old woman who traveled with a friend to West Africa for several months with no plans and even less money. The ground (and I’m not talking camping here) substituted for a hotel room, street food for restaurant cuisine and a rickety second-hand motorcycle for luxury transportation. She loved every minute of the stripped-down trip and undoubtedly it will be the memory of a lifetime.
Attorneys love only two things more than winning a big case – the celebratory eating and drinking that comes afterwards. Whether you’re in the early, middle or trial stage of a case, if your attorney-client offers to take you to lunch or dinner, go! It’s a great chance to build a rapport and get to know the attorney better.
Every morning, my first thought after I wake up, just like every other husband in America, is “How can I make my wife happy today?” Some days it’s easy. Other days, let’s just say it’s easier.
What you don’t do is just as important for your CLNC success as what you do. I asked the CLNC Pros to comment what they choose not to do in their CLNC businesses and why.
Have you noticed that you’re getting a lot less snail mail these days? Technology rules and one day soon our postal system won’t be delivering those stacks of magazines and catalogs to our door six days a week. The trend toward email and texting is exactly why this is the perfect time to send postcards to attorney-prospects. I actually notice postcards more today than I did ten years ago because I receive a lot fewer of them.
Every Certified Legal Nurse Consultant I’ve ever met who uses Windows XP® knows the utility of using that small Show Desktop button that resides in the Quick Launch section of their Windows Taskbar. I’ve always found it a handy option – the ability to instantly clear my screen by clicking one little icon. It frees you from having to minimize multiple windows in order to find that one legal nurse consulting file that you’ve saved to your Desktop. But, like all taskbar icons, it can get deleted and we become lost without it.
In the business world, we’re often advised to network. Interested in changing careers? Network! Need to attract some new clients? Network! Wish you had a knowledgeable mentor? Network! The fact is, networking is a valuable and effective tool that can enrich and advance your legal nurse consulting business…when you use it properly. The problem is that many of us are wasting our time with a type of networking that is not working.
Most states require that a plaintiff obtain and/or file an expert affidavit when filing a medical malpractice lawsuit. This helps to keep nonmeritorious cases from clogging and draining the legal system. While these affidavits do not always have to be signed by a physician, many are.
*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.
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