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Legal Nurse Consultant Blog

Hospital Safety Scores – Another Tool for Certified Legal Nurse Consultants

The Leapfrog Group, a non-profit organization, just released its Hospital Safety Score. 2,652 hospitals were graded on overall performance in keeping patients safe from medical errors and preventable death or injuries. Their new grading systems utilized expert analysis of publicly available data using 26 evidence-based, national measures of hospital safety.

Why I Never Complain About Clients – Ever

I’m no saint. In fact, my 2012 resolution was to be less well-behaved and Tom tells me I’m off to a pretty good start so far this year. But one way I don’t misbehave is by complaining about clients.

Keep Track of Your Changes As Well As Yourself

I recently received an email with a Word® document attachment. I found that the track changes function was turned on when I opened the document and that all of the sender’s edits to the document were showing. I was now privy to the sender’s thoughts and revisions, which gave me the negotiation advantage.

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Are Your Attorney-Clients Giving You a Pain in the Neck? Get a Headset!

If you’re a busy CLNC® consultant you probably spend a lot of time on the phone. It may be your good-old fashioned landline home phone or your cell phone. Either way you probably do the old bent-neck, crooked-head-lean thing where you cradle the phone between your ear and shoulder. While this works (but not with an iPhone®) you’re guaranteeing yourself a trip to the chiropractor – or worse.

Use Your Energy to Master Your Cravings – Before Your Cravings Master Your Energy

We celebrate staff birthdays once a month at LegalNurse.com. We used to gather in the conference room, light the candles on a big cake (23 employees eat a lot of cake and no, it wasn’t stale white cake) and sing a bad version of “Happy Birthday” to those whose birthdays was being feted. Cakes don’t tempt me much, so I easily passed up a slice. When I’m working I keep sugar and processed carbs out of my diet. I find my mind is sharper and my energy stays high. Instead, I eat lots of veggies and protein (which increases focus and awareness). Do I need to mention starting my day with two cups of healthy green tea and ending it with a small amount of healthy red wine?

Tom’s Tech Tips

Tom’s Tuesday Tech Tip: Here’s the Keys to Your Keys!

Computers crash and computers burn. Any Certified Legal Nurse Consultant will agree that sometimes you receive plenty of warning and other times you don’t. The last time I had to “replace” a laptop I had more than enough warning – the old laptop started failing but ran somewhat intermittently. Not wanting to buy a new copy of Microsoft® Office, I planned to reinstall Office onto the replacement computer. The problem was that I needed the software key – a multi, multi digit number that helps the boys in Redmond make sure that only legit copies of software are installed. The other problem was that I didn’t have the original hard case with the key sticker, because I had copied the installation disk to one of our servers to aid with software distribution. There wasn’t a key to be found.

*The opinions and statements made by Vickie Milazzo, the founder of Medical-Legal Consulting Institute, Inc. are based on her experiences and expertise, should not be applied beyond the specific context provided, and do not guaranty or project actual results. Vickie Milazzo is no longer involved in the operations or management of the business, but is involved as an independent education consultant.

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